Steward (On Call) - DoubleTree by Hilton Alana Waikiki Beach

About the role

Joining our Hotels team means brightening someone’s day with every shift. As a Utility Steward, you’ll be responsible for maintaining a clean and welcoming environment for guests.

Responsibilities

• Keep serviceware spotless: Clean all chinaware, silverware, and cooking utensils, scrub pots and pans, and burnish silver
• Monitor stock levels: Ensure supplies and equipment are always well stocked and organized for seamless service
• Maintain kitchen cleanliness: Perform essential cleaning tasks, including mopping and trash removal
• Support events delivery: Prepare and set up clean serviceware for banquets and functions
• Train and mentor team members: Share your expertise with new stewards to help strengthen team performance
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Qualifications

• A previous hotel steward experience
• A 6-months customer service background
• A varied shift pattern: AM and PM 8-hour shifts including weekends and holidays
• A passion for spreading the light and warmth of hospitality
• An ability to act with integrity and lead by example
• A belief in teamwork and ownership

Benefits

• Incredible travel perks
• Own a piece of Hilton
• Paid parental leave
• Personalized caregiving support
• Crisis concierge
• Mental health resources
• Generous paid time off (PTO)
• Health & welfare benefits
• Retirement plans

Pay

Varies based on experience and qualifications

Schedule

Variated AM PM 8 hour shifts (530am-1:00pm and 5:00pm-9:30pm) - including weekends and holidays