Sterile Processing Supervisor

At Duke Raleigh Hospital, a campus of Duke University Hospital in Raleigh, North Carolina, we offer a dynamic environment with 204 beds and a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

About the role

Directly supervise sterile processing personnel during specified shifts, facilitating staff and departmental efficiencies while monitoring daily operations to ensure appropriate quality and productivity levels. Ensure compliance with infection control policies and AAMI, AORN, and Joint Commission standards. Act as a liaison between the OR and SPD to ensure all instrumentation is ready on time and support all department customers. Oversee compliance with infection control and sterilization standards, ensuring equipment and practices meet quality standards. Assist staff with performance improvement and handle supervisory responsibilities including staff selection, orientation, performance evaluation, counseling, and development.

Responsibilities

• Schedule and supervise the work of assigned staff to ensure smooth workflow in the department.
• Act as a knowledge resource to staff regarding department processes, technical skills, equipment, supplies, and regulatory requirements.
• Select, train, and manage staff performance; provide daily direction, set goals, and act as a mentor and coach.
• Coordinate and maintain departmental workflow in decontamination, inspection, cleaning, assembling, and packaging of surgical instruments and equipment.
• Demonstrate proficiency in instrumentation bar code tracking systems (SPM, Epic, and Dove Tree).
• Monitor inventory of supplies and equipment; coordinate procurement and stocking activities.
• Analyze usage patterns and recommend optimal par levels; assist in developing goals and action plans.
• Facilitate timely ordering of instrumentation and supplies; identify cost reduction opportunities.
• Track and document lost or damaged equipment and supplies.
• Identify opportunities to improve work processes and enable achievement of quality, productivity, and customer satisfaction goals.
• Provide a forum for staff involvement in problem identification and resolution.
• Develop and implement solutions to improve quality, safety, efficiency, and productivity.
• Ensure ongoing communication with staff and ancillary departments; participate in hospital teams as assigned.

Requirements

• Minimum of three years of experience as a Sterile Processing Technician, including one year of leadership experience in a team lead, supervisory, or peer leadership capacity.
• Current certification as a Sterile Processing Technician through an accredited organization (CRCST, HSPA, or CBSPD).

Qualifications

• Associate's degree in a related field preferred; two years of sterile processing leadership experience may substitute for the degree.
• Preferred skillsets include strong customer service, team building, multitasking, attention to detail, organization, and demonstrated communication skills (diplomacy and tact).

Schedule

Full time; 11:00 AM – 7:30 PM.