Steam Turbine Technical Service Engineer

About the role

The role is located in multiple locations within the United States:

• Texas, Houston
• North Carolina, Charlotte
• Pennsylvania, Pittsburgh

A Snapshot of Your Day

The Total Maintenance Services (TMS) process aims to achieve customer objectives such as better unit reliability, shorter outage duration, higher service quality and safety, and overall maintenance budget planning and management. This position reports to the Technical Service Manager in the Service Technical Sales TMS Group.

Main responsibilities include:

• Determining and recommending the scope of maintenance activities for large steam turbines to ensure optimal performance, reliability, and safety.
• Developing detailed outage scope recommendations for steam turbines and auxiliary equipment based on unit history and available products.
• Participating in and leading TMS meetings as required.
• Resolving customer issues based on operating experience, unit history, operating hours, and engineering analysis.
• Reviewing and analyzing Siemens Energy technical recommendations to ensure compatibility with customer requirements.
• Supporting data population of product information in product catalog databases.
• Updating unit specific configuration records as needed.
• Training others on TMS procedures, including Engineers in Training and Field Service Engineers.
• Providing technical feedback for, and participating in, key customer negotiations.
• During peak outage seasons, supporting District Service Offices in performing outage-related work scopes (Minor, Medium, or Major inspections) as a Field Service floor engineer or Field Service Project Manager (if qualified).

What You Bring

• Bachelor’s Degree in Engineering or related field with 5+ years related work experience in Field Service or Service Engineering with an emphasis on Siemens Energy steam turbines.
• Strong background in Siemens Energy steam turbine maintenance, outage overhaul, and operations requirements.
• Experience with and ability to utilize product lifecycle management systems to review configuration records, drawings, and BOMs.
• Strong written and oral communication skills, including the ability to create and present detailed outage scope recommendations.

Your Opportunities for Growth

• Form and lead multi-functional teams to achieve customer and Siemens Energy product line objectives.
• Collaborate with customer maintenance plant and operations managers.
• Manage very diversified activities using resources from various parts of Siemens, customer organizations, and contractors.
• Collaborate with other departments such as Marketing, Service Engineering, and the Frame Office to continuously improve Siemens Energy products and service offerings.
• Communicate key technical, commercial, and customer issues upward to Senior Management.
• Develop and present documents and presentations for internal and external use.