Steakhouse Host

About the role

Step into the vibrant world of Miami Valley Gaming as a Full‑Time Steakhouse Host in Lebanon, Ohio. In this position you will be the first touchpoint for guests, creating memorable moments with a welcoming smile and engaging personality while supporting the dynamic flow of restaurant operations.

Responsibilities

• Seat guests according to the established floor plan to ensure proper rotation for servers.
• Maintain and manage guest reservation lists, confirming bookings through daily phone calls.
• Answer phone calls and input reservations into the computer system.
• Collaborate closely with food‑service attendants and servers to ensure a seamless dining experience.
• Adhere to the 4 Key Elements of Service Delivery and SERVE standards.
• Adapt to additional duties as needed to enhance efficiency, productivity, and guest satisfaction.

Requirements

• Strong interpersonal skills to maintain harmonious relationships among team members.
• Excellent oral and written communication abilities.
• Willingness to work flexible hours in a fast‑paced, high‑pressure environment.
• Exceptional customer service skills to create memorable guest experiences.
• Proficiency in answering a multi‑line office phone.
• Ability to qualify for required licenses and permits in compliance with federal, state, and local regulations.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Employee discounts

Pay

$16.87 per hour