State Parks - Grayson Highlands State Park - Contact Ranger - Open Until Filled

Hourly Rate: $13.00

Join Our Team at the Virginia Department of Conservation and Recreation! The Virginia Department of Conservation and Recreation (DCR) is hiring! Join us in preserving what people care about most – access for outdoor recreation, strengthening communities’ flood resilience, and protecting what Virginians care about: clean water, parks, natural habitat, and open space. Serving a diverse commonwealth rich in nature and culture, the Virginia Department of Conservation and Recreation touches all Virginians’ lives.

About the role

Grayson Highlands State Park is accepting applications for a Contact Ranger position. Contact Rangers provide the first point of contact for visitors at the park. Visitor contacts are to be conducted in an outgoing, friendly, and professional manner, including a professional appearance.

Responsibilities

• Provide high-quality customer service.
• Perform clerical duties such as computer, cash register, copier, handheld radio, and phone system operations.
• Provide information regarding state park amenities and services.
• Responsible for collecting and reconciling daily revenue on the cash register.
• Possess familiarity with park rules, trails, and facilities.
• Perform daily cleaning of the contact station.
• Must be able to work various shifts, including weekends, holidays, and evening shifts.
• May be required to perform related duties during emergencies or on a non-recurrent basis.

Requirements

• Must be able to provide high-quality customer service and communicate verbally with guests.
• Must be able to work well independently and in a team environment.
• Must be able to count money.
• Ability to operate a computer/cash register.
• General knowledge of office and computer operations.

Qualifications

• General knowledge of park operations and local attractions preferred.
• Prior experience in customer service, park setting, or related field is desirable, but not required.

Additional Considerations

• Employment in all Virginia State Parks positions is contingent upon satisfactory completion of a criminal history background check.
• Selected candidates must complete the I-9 Employment Eligibility Verification Form. DCR participates in E-Verify.
• A valid State Driver's License is required if operating a state or personal vehicle for agency business.
• Wage/seasonal positions are not eligible for benefits and are limited to 1,500 hours from May 1 to April 30.

Benefits

DCR employees are encouraged to visit Virginia State Parks! Check out our employee discounts:

• Free parking or admission to all Virginia State Parks.
• DCR classified, retired, and wage staff (after six months of service) are entitled to overnight facility discounts, such as:
  • Free camping outside of the Memorial Day weekend to Labor Day period in sites designed for up to six people.
  • Free camping Sunday night through Thursday night (excluding the night before a holiday) from Memorial Day weekend through Labor Day.
  • Fifty percent discount on cabins (up to 3 bedrooms) outside of Memorial Day weekend to Labor Day, for a maximum of 14 nights. All reservations require a two-night minimum. Bunkhouses, camping cabins, and yurts are included; one-night yurt stays only receive a 25% discount.