State Parks - Grayson Highlands State Park - Visitor Service Technician - Open Until Filled

Home » Job openings at DCR Job openings at DCR DCR is looking for talented people to fill positions listed below. Unless stated otherwise, you must complete and submit an electronic state application by the job announcement's close date. Generally applications must be made through the RMS (electronic state application). We will, however, accept paper applications (Word) for some state park slots. Be sure to refer to the individual recruitment for specific requirements. Full-time (salaried) employment offers A choice of healthcare plans.Vacation, family, personal and sick leave.A retirement plan.A sickness and disability plan.Employer-paid life insurance.Deferred compensation with employer match. Certain positions require a criminal background check, a conflict of interest financial statement or both. Law-enforcement positions require a fingerprint-based FBI investigation. DCR is an EEO/AA/ADA Employer. For seasonal and hourly-wage positions at state parks, contact the particular park for details. E-Verify Notice: After accepting employment, all new hires must complete an I-9 form and present documentation of their identity and eligibility to work in the United States. Executive branch agencies are required to use the E-Verify system to confirm identity and work authorization. For additional information on these openings, contact hr@dcr.virginia.gov. Find positions available throughout Virginia at Virginia Jobs. Job openings at DCR Public Relations and Marketing Specialist I Visitor Service Technician Open Until Filled State Parks - Grayson Highlands State Park Apply Now Hourly Rate: $ 15.00 Join Our Team at the Virginia Department of Conservation and Recreation! The Virginia Department of Conservation and Recreation (DCR) is hiring! Join us in preserving what people care about most – access to the outdoors, natural habitats, open spaces, clean water, and safe infrastructure. Grayson Highlands State Park is accepting applications for a Visitor Service Technician position. Job Summary The Visitor Service Technician role is vital to supporting park visitation and ensuring the efficient completion of essential customer service duties. The selected individual should be self-motivated and organized to successfully assist park management with administrative and retail functions. This provides office support services and coverage at the park office, gift shops, and contact station. Key Duties And Responsibilities Deliver high-quality customer service and communicate effectively with guests via phone, email, and in-person.Perform clerical duties, including operation of computers, cash registers, copiers, and handheld radios.Provide information for park visitors, including detailed information on campsites, park fees, directions, pricing, annual passes, trail information, park educational programs, and local area information.Perform general office administration duties as assigned; ensure workspace, front desk, and other customer contact areas are neat and clean; and serve as support staff for park leadership.Ability to work independently and efficiently while handling multiple tasks.Provide coverage at the park’s contact station, park office, and retail locations as needed.Assist the Office Manager and the Office Manager Assistant with the retail merchandising program, including receiving, processing, distributing, and inventorying merchandise for resale.Ability to work a variety of shifts. Weekends and holidays are required. Minimum Qualifications Knowledgeable in general office procedures. Prior knowledge and experience in retail management and cash management procedures.Must be able to adapt quickly to changing priorities, handle multiple tasks, and prioritize work to meet deadlines.Working knowledge of computers and Microsoft Office or similar office applications required.Experience using a cash register.Ability to maintain a positive attitude and work well with park staff, support organizations, and the public.Must possess a valid Driver’s License. Additional Considerations General knowledge of park operations and local attractions preferred.Experience providing administrative support and knowledge of the park is desirable.Prior experience in customer service, park setting, or related field is desirable, but not required. Strong problem-solving skills and the ability to troubleshoot technical issues. Special Instructions Background Check: Employment in all Virginia State Parks positions is contingent upon satisfactory completion of a criminal history background check.Employment Eligibility: Selected candidates must complete the I-9 Employment Eligibility Verification Form. DCR participates in E-Verify.Driver’s License Requirement: A valid State Driver's License is required if operating a state or personal vehicle for agency business.Work Requirements: Wage/seasonal positions are not eligible for benefits and are limited to 1,500 hours from May 1 to April 30. DCR encourages applications from minorities, individuals with disabilities, veterans, and those with experience with the National Park Service or the federal government. We are an Equal Opportunity Employer (EEO/AA/TT). 🌲 Explore Virginia State Parks — On Us! As a DCR employee, you’ll enjoy exclusive access to the natural beauty and outdoor experiences that make Virginia’s State Parks extraordinary — with free admission, special discounts, and perks that turn every visit into something memorable. Employee Benefits Include Free parking and admission to all Virginia State Parks. Overnight stay discounts for DCR classified, retired, and wage staff (after six months of service):Free camping outside the Memorial Day to Labor Day season for sites accommodating up to six people. Free Sunday–Thursday camping (excluding the night before holidays) during the Memorial Day–Labor Day period. 50% off cabins (up to three bedrooms) outside the Memorial Day–Labor Day season for up to 14 nights. Two-night minimum required. Bunkhouses, camping cabins, and yurts are included; one-night yurt stays receive a 25% discount. Join us and make Virginia’s great outdoors part of your life — it’s one of the many ways we show our appreciation for the people who make DCR’s mission possible! Apply Now Job openings at DCR DCR is looking for talented people to fill positions listed below. Unless stated otherwise, you must complete and submit an electronic state application by the job announcement's close date. Generally applications must be made through the RMS (electronic state application). We will, however, accept paper applications (Word) for some state park slots. Be sure to refer to the individual recruitment for specific requirements. Full-time (salaried) employment offers A choice of healthcare plans.Vacation, family, personal and sick leave.A retirement plan.A sickness and disability plan.Employer-paid life insurance.Deferred compensation with employer match. Certain positions require a criminal background check, a conflict of interest financial statement or both. Law-enforcement positions require a fingerprint-based FBI investigation. DCR is an EEO/AA/ADA Employer. For seasonal and hourly-wage positions at state parks, contact the particular park for details. E-Verify Notice: After accepting employment, all new hires must complete an I-9 form and present documentation of their identity and eligibility to work in the United States. Executive branch agencies are required to use the E-Verify system to confirm identity and work authorization. For additional information on these openings, contact hr@dcr.virginia.gov. Find positions available throughout Virginia at Virginia Jobs.