State Farm - Customer Service Representative - Spanish Required
State Farm · New York, NY · 1 mo ago
On-siteCustomer Service$50k–$100k/yrFull-time
Responsibilities
- Daily follow up with existing clients to address concerns with their accounts.
- Be resourceful in resolving issues to maintain client satisfaction.
- Develop and strengthen relationships to retain existing business.
- Discuss coverages and gaps to increase/add new products to existing client's accounts
- Manage time and multi-task to complete all necessary tasks daily
Qualifications and Skills
- Must have a minimum of 1 years of sales/customer retention/relationship management experience handling new and existing accounts in a fast paced sales environment. Prior insurance experience a plus.
- Must currently have a Property & Casualty license or be in the process of obtaining the license.
- Must speak Spanish.
- Will train industry knowledge.
- Self-motivated and quick thinking
- MUST possess excellent communication, writing, speaking, and listening skills
- MUST possess excellent computer knowledge & usage of various Microsoft Office programs such as Outlook, Excel, Word, etc.
- MUST pass background check
- Be willing to obtain or already possess the NY Property & Casualty license
- Multi-lingual Spanish
Pay
$50,000.00 - $100,000.00 per year
Schedule
Full Time
Location
Bayside, NY