Startup Growth & Campaign Manager

About the Role

Zendesk for Startups helps early-stage companies build exceptional customer experiences from day one by providing the AI-first customer service technology, resources, and support they need to scale. We’re looking for a strategic, hands-on Startup Growth & Campaign Manager who owns end-to-end funnel execution for the Zendesk for Startups program. In this role, you will bridge top-of-funnel acquisition with mid-funnel activation, designing and executing integrated marketing campaigns that attract startup founders, drive qualified program applications, and nurture admitted accounts through product onboarding, go-live, and paid subscription conversion. You are an equal parts growth marketer, creative storyteller, and lifecycle operator. You know how to launch compelling top-of-funnel campaigns across paid, organic, partner, and community channels to capture founder mindshare, while simultaneously building the mid-funnel nurture tracks, founder-centric content, and automated customer journeys required to turn trial accounts into active, high-value Zendesk users. You leverage AI to work nimbly—