Starts Coordinator

About the role

This position works with construction, centralized scheduling, mortgage, design studio and municipalities to gather all information required to start homes. It tracks and manages the starts schedule including permit status, lot information, and maintains the starts calendar.

Responsibilities

• Ensure new home sales are started in a timely manner to meet division and corporate cycle time goals
• Manage starts schedule and communicate permit status to Production Manager, VP of Operations, and Construction Managers
• Request completed documents as needed and monitor pre-starts cycle time milestones, plot plan applications, municipal applications, and other requirements needed to complete the start process
• Request permit options from Sales team and prepare required permit documents
• Review plot plans for accuracy prior to submittal to local municipalities
• Continuously monitor submitted permit applications across all communities
• Manage consultant preparing detailed community maps of starts, closings, plans and elevations
• Provide estimates of permit fees to Finance Department for budgeting purposes
• Manage and ensure payment of all fees relating to permitting, utilities, and re-inspections
• Prepare and process check requests for permits, Forward Planning, and Operations Departments
• Track review and approval of draft plot plans by Sales and Construction Managers
• Revise and update Division Starts Tracker with sales and permit status
• Maintain multiple Excel trackers of sales, plots, permits, costs, option selections, status and costs
• Maintain communication with multiple departments concerning status of start, items needed to complete packages and upload pertinent information to BuildPro
• Communicate to trades when information is available

Qualifications

• Minimum High School Diploma or equivalent required; Bachelor’s Degree strongly preferred
• Minimum of 5 years of experience in an office support position
• Construction background and experience/knowledge in the homebuilding industry preferred
• Strong computer skills with expertise in Microsoft Windows Office applications, including Outlook, Word, and Excel
• Good oral/written communication and interpersonal skills; ability to communicate effectively in a professional manner
• Ability to give, receive, analyze information, and interpret complex issues in order to determine the root problem and make effective decisions
• Highly organized and flexible; ability to prioritize multiple projects and meet deadlines in a high-volume, fast-paced work environment with frequent interruptions and changing circumstances
• Daily interactions with Trade Partners, construction personnel, Sales, Municipalities, and employees at all levels of the organization
• Ability to handle the stress of dealing with trades and react favorably to resolve issues in a positive manner
• Team player; demonstrated ability to work within cross-functional teams