Start-Up Operations Manager, Cross Dock Launch

Remote – US based candidates only, no visa sponsorship available.

About the role

This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a manufacturing environment.

Responsibilities

• Execute Site Acceptance Testing (SAT) alongside engineering teams to validate systems and processes
• Manage cross-dock warehouse functions from inbound receiving to outbound loading
• Develop and refine launch playbooks by documenting lessons learned and standardizing processes
• Oversee day-to-day execution and management of large teams to achieve operational targets
• Validate WMS/WES functionality and troubleshoot system transaction bottlenecks
• Drive compliance with safety protocols and conduct audits in a dynamic environment
• Manage project-specific priorities such as labor planning and shift balancing

Requirements

• Bachelor's degree in supply chain, logistics, business, engineering or equivalent experience preferred
• Minimum 8 years in 3PL warehouse or distribution center operations in high-volume environments
• Advanced experience with automated warehouse environments and WMS/WES platforms
• Working knowledge of OSHA standards and safety protocols
• Proven track record in driving launch-critical KPIs like throughput and timing
• Ability to respond quickly to operational constraints and implement corrective actions

Benefits

• Travel may be required, with up to 80% travel to client locations
• Employee will manage expenses personally, reimbursed on a bi-weekly basis
• Remote work flexibility is provided

Pay

$100,000 – $120,000 annually