Cross Dock Manager

About the Role

Keystone Automotive Operations, Inc. is hiring a Cross Dock Manager for our Aurora, CO location. This critical leadership role will support the efficiency, accuracy, and overall performance of our distribution network. You will oversee daily cross-dock operations, lead a team of delivery drivers, and ensure safe, timely, and organized delivery execution. This position will play an essential part in the success of our U.S. and Canadian supply chain.

Key Responsibilities

• Ensure safe & timely delivery of invoiced products to our established customers.
• Review & drive personal metrics for your team, perform regularly scheduled observations, ensure adherence to driver schedules and pre-determined routes.
• Document, schedule, and verify completion of regularly scheduled maintenance and repairs to the company fleet.
• Communicate directly with distribution center leaders on the condition and timeliness of received shipments.
• Communicate with the Customer Service team on returns, damaged products, etc.
• Maintain the physical condition of your facility to reflect cleanliness, efficiency, and organization (5S).
• Maintain daily, weekly, and monthly reports.
• Direct daily cross-dock operations, leading a team of professional drivers to ensure safe, accurate, and timely delivery of all invoiced products.
• Coordinate delivery routes and schedules, monitoring driver performance, adherence to routes, and on-time delivery KPIs.
• Conduct regular driver observations, coaching sessions, and performance reviews to maintain high safety and productivity standards.
• Oversee DOT-compliant fleet maintenance, including scheduling repairs, logging service records, and minimizing downtime.
• Partner with distribution center leadership to monitor inbound shipment quality, accuracy, and timeliness.
• Communicate with Customer Service regarding returns, damages, and delivery issues to ensure prompt resolution.
• Maintain facility cleanliness, organization, and efficiency in alignment with 5S principles.
• Generate daily, weekly, and monthly operational reports for leadership review.
• Implement continuous improvement initiatives to streamline workflows and enhance productivity.
• Assume other duties as assigned.

Supervisory Responsibilities

• Manage the work of others, including planning, assigning, scheduling, and reviewing work. Ensures quality standards are met.
• Hire, terminate, train, and implement ongoing development for all cross-dock staff.
• Review performance and administer corrective action for staff.

Qualifications

• Bachelor's Degree or equivalent work experience.
• 5 years+ in specialized profession or equivalent.
• Prior senior lead/supervisor experience.
• At least 5 years+ of experience in transportation and material handling activities for high volume warehousing and/or freight consolidation trucking terminal operations.
• Must be able to work in cooperation and communicate effectively with others.
• Ability to lift up to 75lbs.
• Have no motor vehicle violations within the last 24 months.
• Must be able to pass a required pre-employment drug screen.
• Must be able to pass a DOT physical.
• Must be able to stand for long periods, sit, walk, push, pull, bend, and climb.

Benefits

• Health Benefits: Medical, Dental, Vision, HSA/FSA Options
• Wellness Benefits: Access to HINGE Health, Employee Assistance Program and more
• Financial Security: 401(k) with company match, Company-paid Life Insurance and Long-term Disability, Short-term Disability
• Paid Time Off (PTO) & Holidays
• Education Support: Tuition Assistance and Scholarships for Dependents
• Employee Referral Bonus Program
• Employee Purchase Discounts
• Professional Opportunities: Ongoing training, internal growth, and leadership development
• Inclusive Culture: Team-driven environment that values innovation and integrity

Who We Are

Keystone Automotive Operations, Inc. is North America's leading distributor of specialty automotive aftermarket, RV and marine parts and accessories. Our success is driven by a people-focused culture rooted in our core values: Commitment | Customer Service | Execution | Integrity | Leadership | Teamwork | Fun. With over 1,900 dedicated team members worldwide, we believe that our employees are the heart of our success. When you grow, we all grow — and we're committed to supporting your journey.

Why Join Keystone Automotive Operations, Inc.?

We're not just delivering parts, we're delivering opportunity. At Keystone, we believe in investing in our people. We offer a culture that prioritizes growth, inclusion, and recognition. Be part of a team that's driving the future of the automotive aftermarket. Your success is our priority. We provide comprehensive benefits and development programs designed to help you thrive professionally and personally.