Starbucks Manager

Why Choose Us

Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand. At Albertsons Companies, we are looking for someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

About the Role

The Starbucks Manager is responsible for leading all aspects of the in-store Starbucks operation, including customer service, beverage quality, food safety, sales growth, team development, inventory management, and financial performance. This position ensures the department consistently delivers a welcoming café experience, maintains Starbucks brand standards, and operates efficiently while achieving sales and profitability goals.

Responsibilities

• Customer Service & Guest Experience
  • Deliver an exceptional customer experience by creating a friendly, engaging, and welcoming environment.
  • Promote a culture of customer connection and service excellence.
  • Resolve customer concerns and service issues promptly and professionally.
  • Lead associates in providing fast, accurate, and courteous service.
  • Build customer loyalty through consistent product quality and service standards.
• Department Operations
  • Oversee daily Starbucks operations, including beverage production, food preparation, merchandising, inventory management, and sanitation.
  • Ensure all beverages and food items are prepared according to Starbucks and company standards.
  • Maintain proper inventory levels through effective ordering, receiving, and product rotation practices.
  • Monitor product quality, freshness, presentation, and availability.
  • Ensure department equipment is operational, maintained, and cleaned according to standards.
  • Execute promotional programs, seasonal launches, and merchandising initiatives.
• Leadership & Team Development
  • Recruit, train, coach, and develop Starbucks associates.
  • Create schedules that support operational needs while effectively managing labor expenses.
  • Provide ongoing performance feedback, coaching, and recognition.
  • Foster a positive, inclusive, and team-oriented work environment.
  • Ensure associates are properly trained in beverage preparation, food safety, customer service, and operational procedures.
• Financial Management
  • Manage department sales, labor, gross profit, shrink, and operating expenses.
  • Analyze sales reports and operational metrics to identify opportunities for improvement.
  • Develop action plans to achieve sales, profitability, and productivity goals.
  • Control inventory and supply costs while maintaining service and product quality.
  • Support inventory counts and ensure accurate recordkeeping.
• Food Safety & Compliance
  • Ensure compliance with all food safety, sanitation, health, and Starbucks operating standards.
  • Monitor food handling, storage, labeling, and temperature control procedures.
  • Maintain cleanliness and sanitation throughout all preparation, storage, and customer areas.
  • Ensure all associates follow company and regulatory requirements.
  • Conduct routine inspections and address operational concerns promptly.
• Safety & Asset Protection
  • Promote and maintain a safe work environment for associates and customers.
  • Ensure proper operation and safe handling of equipment, tools, and supplies.
  • Follow company accident prevention and incident reporting procedures.
  • Support shrink reduction and asset protection initiatives.
  • Maintain security of cash, inventory, and company assets.
• Store Leadership Support
  • Collaborate with store leadership to support overall store goals and customer satisfaction initiatives.
  • Participate in store meetings, planning activities, and cross-functional projects.
  • Serve as Manager on Duty when assigned.
  • Support company programs and operational priorities.
  • Communicate department goals, expectations, and performance results effectively.

Requirements

• High school diploma or equivalent.
• Previous food service, coffee shop, restaurant, or retail leadership experience required.
• Strong customer service and team leadership skills.
• Knowledge of food safety and sanitation practices.
• Strong communication, organizational, and problem-solving abilities.
• Ability to work flexible schedules, including mornings, evenings, weekends, and holidays.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to bend, reach, lift, and perform repetitive motions throughout the workday.
• Ability to lift and carry up to 50 pounds regularly and heavier loads with assistance when necessary.
• Ability to operate coffee, espresso, blending, and food service equipment safely.
• Ability to work in a fast-paced food service environment.

Desired Competencies

• Leadership and team development
• Customer focus
• Beverage and food service operations
• Food safety and sanitation expertise
• Financial and operational management
• Communication and interpersonal skills
• Organization and attention to detail
• Problem-solving and decision-making
• Accountability and adaptability
• Sales and merchandising excellence

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay)
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve