Stand Manager - Anderson, SC

About the role

Piedmont Beverage Company is a franchisee of 7 Brew, a rapidly expanding drive-thru coffee company celebrated for its energetic culture, fast service, and memorable customer experiences. With development rights for over one hundred 7 Brew locations across North Carolina, South Carolina, and Georgia, Piedmont Beverage Company is committed to operational excellence and building high-performing teams. The Stand Manager plays a key role in this mission by overseeing all daily operations of their assigned stand, cultivating a positive team environment, driving exceptional customer service, ensuring operational standards, and achieving financial targets. Reporting to the Regional Manager, the Stand Manager ensures that every shift delivers a positive experience for guests while creating a fun, uplifting workplace for all team members.

Responsibilities

• Lead and develop the team: recruit, train, coach, and grow team members while fostering a culture of kindness, energy, excellence, and accountability.
• Ensure operational excellence: oversee daily operations, maintain cleanliness and product quality, manage inventory, and ensure compliance with equipment, health, and safety standards.
• Deliver outstanding customer experience: create a welcoming environment, ensure fast and accurate service, resolve concerns quickly, and continuously improve service metrics.
• Drive financial and business performance: manage labor and cost controls, track stand performance, execute local marketing efforts, and maintain accurate cash handling.
• Communicate and collaborate effectively: keep team members informed, partner with HR/Operations/Training, and maintain strong relationships with corporate partners and the community.

Schedule

Full-time role requiring availability for early mornings, evenings, weekends, and holidays. Work a minimum of 33 hours in stand. Occasional travel may be required for training, meetings, and cross-stand support.

Qualifications

• Genuine passion for uplifting interactions with team members and customers.
• 1–3 years of leadership experience in a fast-paced, service-oriented environment.
• Strong problem-solving skills and ability to stay calm under pressure.
• Ability to address operational, procedural, or cultural issues confidently.
• Excellent communication, organization, and project-management abilities.
• Ability to work outside in all weather conditions.
• Ability to stand for long periods and lift up to 50 lbs.
• Basic mechanical aptitude and comfort in troubleshooting equipment issues.
• Understanding of safety standards, food handling rules, and compliance alignment.