Staffing Optimization Specialist

Schedule

Hours: Rotating 3x13-hour shifts (approx 39 hrs a week), flexibility to shift to 4x10 based on business needs, Shift 4am-5:30pm. Weekends: rotating weekends and on call every 11 weeks F-M. Holidays: rotating. Location: Workforce Central - 1633 North Capital, Downtown Indy.

Responsibilities

• Maintains a 24/7 live schedule using Kronos to complete real-time staffing, timekeeping and scheduling for the system.
• Maintains Kronos, related systems and records to support IUHWFC.
• Performs daily operations and special projects related to 24/7 live schedule.
• Ensures resources are properly allocated to increase flexibility and adaptability to support patient care across the system.

Skills for Success

• Attention to detail
• Team focused
• Self-starter, coachable
• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED is required.
• Associates Degree preferred.
• Requires flexibility in scheduling due to 24/7 responsibilities (includes weekends/holidays).
• Requires ability to function in a team-oriented environment.
• Requires ability to use Microsoft Office.
• Preferred experience with handling confidential information.
• Preferred 1-2 years in customer service industry.
• Preferred Kronos experience (timekeeping and scheduler).