Optimization Specialist
About the role
Pengate Handling Systems is a full-service provider of material handling equipment and solutions, helping businesses move, store, and manage products more efficiently. We design, build, and install conveyors, automation systems, and custom storage solutions tailored to each client’s operational needs. Our projects improve workflow, boost productivity, and enhance safety, delivering real, measurable results. With expertise across industries, we combine engineering know-how with hands-on experience to create systems that solve complex challenges and keep businesses running smoothly. We are seeking a results-driven Optimization Specialist to drive operational excellence across our field operations. This role champions Lean methodologies, streamlines processes, and improves cross-functional performance while delivering measurable business impact.
Responsibilities
- Lead Lean initiatives using tools such as Kaizen, 5 Why analysis, Process Mapping, 5S, Gemba walks, PDCA, Value Stream Mapping, A3, and Root Cause Analysis.
- Conduct process assessments, identify opportunities for improvement, and implement sustainable solutions.
- Partner with leaders across Service, Dispatch, Parts, Rental, and Logistics to streamline workflows and eliminate bottlenecks.
- Standardize processes, develop staffing and resource forecasts, and optimize utilization.
- Analyze operational data to uncover trends, measure performance, and drive continuous improvement initiatives.
- Lead root cause analyses to resolve operational challenges and prevent recurrence.
- Sponsor and oversee optimization projects with defined metrics, measurable ROI, and clear success criteria.
- Strengthen cross-functional communication and collaboration to improve alignment and workflow integration.
- Implement best practices for workflow efficiency, resource allocation, and process standardization.
- Develop dashboards, KPIs, and reporting frameworks to monitor performance and guide strategic decisions.
- Mentor and influence teams to adopt Lean thinking, operational discipline, and problem-solving mindset.
- Support change management initiatives and promote a culture of continuous learning and improvement.
Requirements
- Bachelor’s degree in Business, Operations, Logistics, or a related field.
- 3+ years of operational experience, preferably in service-based or field operations.
- Proven success improving fleet utilization and driving cross-department collaboration.
- Experience with dispatch systems, fleet tracking tools, and operational metrics.