Staffing Coordinator

Essential Duties & Responsibilities

• Develop, maintain, and adjust daily and weekly staffing schedules for all nursing units (RN, LVN, MHT/PCT, unit clerks, sitters).
• Ensure staffing levels meet facility staffing matrix, acuity requirements, Texas Administrative Code (TAC) standards, and DNV BHE expectations for safe care.
• Perform real-time staffing adjustments based on census, acuity, admissions/discharges, and call-outs.
• Communicate staffing updates to charge nurses and nursing leaders at shift changes.

DNV & Regulatory Compliance

• Maintain staffing documentation required for DNV survey readiness (staffing grids, assignments, competencies, census/acuity logs).
• Ensure staff assigned have verified credentials, licensure, and required training (CPI/PMAB, CPR, trauma-informed care).
• Provide staffing reports for DNV tracers, audits, and quality management meetings.
• Monitor compliance with Texas HHSC behavioral health staffing standards.

Timekeeping & Payroll Support

• Enter, verify, and correct timekeeping entries (Kronos, UKG, or other system).
• Track overtime, extra shifts, incentives, and bonuses per CNO or HR direction.
• Reconcile missed punches and attendance issues following facility policy.

Recruitment & Onboarding Coordination

• Assist Nursing Leadership and HR with staffing projections, vacancy tracking, and workforce needs.
• Care for coordination of orientation schedules for new staff, including clinical competencies and mandatory training.
• Maintain updated staffing rosters by license, shift, unit, and credentialing status.

Communication & Customer Service

• Serve as the point of contact for scheduling concerns, shift pickups, callouts, and schedule disputes.
• Provide timely communication to staff regarding schedules, changes, and approvals.
• Maintain professional relationships with nursing staff, HR, and leadership.

Administrative Functions

• Maintain staffing databases and communicate daily staffing plans to leadership.
• Prepare reports for CNO (monthly staffing metrics, turnover, FTE utilization, sitter use).
• Organize float pool assignments and ensure equitable distribution of extra shifts.
• Support emergency staffing during urgent operational changes or disaster activation.