Service Coordinator

About the Role

The Service Coordinator plays a pivotal role in connecting individuals and families with essential social assistance services to improve their quality of life. This position involves assessing client needs, developing personalized service plans, and coordinating with various community resources and agencies to ensure timely and effective support. The Service Coordinator acts as a liaison between clients and service providers, advocating for client needs and facilitating communication to resolve any barriers to service delivery. Success in this role requires a compassionate approach, strong organizational skills, and the ability to manage multiple cases simultaneously while maintaining detailed records. Ultimately, the Service Coordinator contributes to the well-being and empowerment of vulnerable populations within the Lakeport community by ensuring access to comprehensive social support services.

Responsibilities

• Conduct comprehensive assessments of client needs and eligibility for social assistance programs.
• Develop and implement individualized service plans in collaboration with clients and relevant agencies.
• Cookordinate and monitor the delivery of services, ensuring clients receive appropriate support in a timely manner.
• Maintain accurate and up-to-date case records, documentation, and reports in compliance with organizational and regulatory standards.
• Advocate on behalf of clients to address barriers and facilitate access to community resources and services.
• Collaborate with multidisciplinary teams, including healthcare providers, social workers, and community organizations.
• Provide ongoing support and follow-up to evaluate client progress and adjust service plans as needed.
• Participate in community outreach and education initiatives to raise awareness of available social assistance programs.

Skills

• Strong communication skills to build trust and rapport with clients, ensuring their needs are clearly understood and addressed.
• Organizational skills to manage multiple client cases, coordinate services, and maintain detailed documentation accurately.
• Problem-solving abilities to navigate complex situations and advocate effectively for clients facing barriers to service access.
• Knowledge of social assistance programs and community resources to connect clients with appropriate support efficiently.
• Interpersonal skills to facilitate collaboration with multidisciplinary teams and community partners to deliver comprehensive care and support.

About Company

Redwood Coast Regional Center (RCRC) is one of 21 Regional Centers that are community-based, private non-profit corporations under contract with the California Department of Developmental Services. RCRC provides intake, assessment, diagnosis, and coordinates community-based services for over 10,000 children and adults with developmental disabilities in Del Norte, Humboldt, Lake, and Mendocino counties. We work in partnership with many individuals, family members, community leaders, and agencies to help the people we serve live quality, independent lives in our region.

Please visit our website here for more information.