Staffing Assistant

Major Responsibilities

• Coordinates staffing for all units based on projected needs as identified by department leadership.
• Services various departments.
• Verifies staffing needs, arranges appropriate coverage through available resources, and reports status of staffing events to leadership.
• Maintains accurate records of staffing allocations for purposes of communication, data collection, and billing of services.
• May maintain agency personnel records including: hours worked, licenses, orientation, evaluations, etc.
• May verify billing from staffing agencies and perform data entry for generation of accounting cost management reports.
• Processes scheduling data and completes related records for payroll.
• Maintains accurate records relating to schedules, time cards, attendance records, competencies, etc.
• Handles a variety of scheduling situations including ensuring the even rotation of staff and the placement of staff throughout the designated facilities to meet their FTE status during low census.
• Performs various reception duties including: answering telephone calls, directing and/or transferring calls to appropriate staff, taking and relaying messages as necessary, and supporting effective guest relations by greeting/directing individuals to appropriate locations.
• Maintains and updates department files, binders, logs, etc.
• Gathers, compiles, analyzes, and summarizes department data for various reports and meetings.
• Monitors department office equipment and troubleshoots minor problems.

Licensure, Registration, and/or Certification Required

None Required.

Education Required

High School Graduate.

Experience Required

Typically requires 1 year of experience in a clerical role that includes experiences in health care and scheduling.

Knowledge, Skills & Abilities Required

• Good interpersonal and communication (oral and written) skills.
• Ability to work well within a team.
• Intermediate computer skills using Microsoft Office products, electronic mail / scheduling systems.
• Ability to exercise independent judgment and demonstrate excellent problem-solving skills.
• Demonstrated accurate data entry skills.
• Ability to work under pressure in a fast-paced environment.

Physical Requirements and Working Conditions

• Generally exposed to a normal office environment.
• Operates all equipment necessary to perform the job.