Staffing Assistant

Full-time, benefits-eligible position.

Schedule

• 40 hours per week
• 8-hour shift (03:30 AM – 12:00 PM)
• Rotating holidays and weekends

Pay

Pay range: $21.85 – $32.80 per hour.

Responsibilities

• Coordinates staffing for all units based on projected needs identified by department leadership.
• Services various departments by verifying staffing needs, arranging appropriate coverage through available resources, and reporting staffing status to leadership.
• Maintains accurate records of staffing allocations for communication, data collection, and billing of services.
• May maintain agency personnel records, including hours worked, licenses, orientation, and evaluations.
• May verify billing from staffing agencies and perform data entry for accounting cost management reports.
• Processes scheduling data and completes related records for payroll.
• Maintains accurate records relating to schedules, time cards, attendance records, and competencies.
• Handles scheduling situations, including ensuring even rotation of staff and placement during low census to meet FTE status.
• Performs reception duties: answering telephone calls, directing/transferring calls, taking/relaying messages, and supporting guest relations.
• Maintains and updates department files, binders, logs, etc.
• Gathers, compiles, analyzes, and summarizes department data for reports and meetings.
• Monitors department office equipment and troubleshoots minor problems.
• Assists with coordination of designated site, regional, and/or float pool staffing for various departments.
• Follows state and federal laws and regulating accrediting agency standards as applicable.

Requirements

• High school diploma or equivalent required.
• Typically requires 1 year of experience in a clerical role, including healthcare and scheduling experience.

Skills

• Good interpersonal and communication (oral and written) skills.
• Ability to work well within a team.
• Intermediate computer skills using Microsoft Office products, electronic mail, and scheduling systems.
• Ability to exercise independent judgment and demonstrate excellent problem-solving skills.
• Demonstrated accurate data entry skills.
• Ability to work under pressure in a fast-paced environment.

Benefits

• Comprehensive Total Rewards program, including:
  • Competitive base compensation with annual performance-based increases.
  • Premium pay (e.g., shift differential, on-call pay).
  • Incentive pay for select positions.
• Paid Time Off programs.
• Health and welfare benefits:
  • Medical, dental, and vision coverage.
  • Life insurance.
  • Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits, including adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

Physical Requirements and Working Conditions

• Generally exposed to a normal office environment.
• Operates all equipment necessary to perform the job.

About the Organization

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin, Advocate Health serves nearly 6 million patients. It is nationally recognized for expertise in cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, offering one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to equitable care, Advocate Health provides over $6 billion in annual community benefits.