Staff, Technical Program Manager

About the role

The GTP PMO team acts as an accelerator to the execution engine within Walmart Global Tech. They manage internal deliverables across several teams, handle risks and dependencies, and ensure timely program adoption across Global Tech. The team is known for its focus on execution, automation of frameworks, and fostering strong relationships and complex technology deliveries.

Responsibilities

• Defines goals, deliverables, schedules, and critical paths for managing multiple medium- to high-complexity programs in alignment with overall strategic objectives and shifting priorities.
• Independently secures commitment from teams involved and manages dependencies within your assigned area of work.
• Clarifies requirements with engineering teams and translates product feature needs into robust technical designs across applications, platforms, infrastructure, and security.
• Manages design, architecture, and tradeoffs with engineering teams to ensure effective SRE frameworks (observability, monitoring, pre-production checklists, alerting) and roll-forward/roll-back plans are applied.
• Resolves ambiguous situations and brings clarity to program teams on end-to-end technology solutions. Aligns stakeholders during and after setbacks, blockers, and obstacles.
• Tracks multiple projects against approved milestones, quality metrics, and budgets. Negotiates against timelines, resources, and priorities to secure commitments.
• Maps deliverables to program success metrics. Synthesizes data from multiple vantage points (engineering excellence, product analytics, program success) into actionable insights and suggests alternative solutions.
• Prepares concise, logically structured reports/materials and communicates complex technical information clearly to large and diverse audiences.

Requirements

• Proven Program Expertise: Demonstrated experience in planning, execution, and risk mitigation for medium to high-complexity initiatives.
• Stakeholder Alignment: Strong stakeholder management skills with a proven record of coordinating cross-functional dependencies and building relationships.
• In-depth SDLC & Infrastructure Knowledge: Solid understanding of Agile methodology, system design concepts, APIs, cloud computing, and hardware/software lifecycles (EOL, upgrades, migrations).
• Factual Decisions: Ability to analyze data and use fact-finding techniques to improve processes and deliver measurable outcomes.
• Leadership & Mentoring: Demonstrated leadership in mentoring and developing team members while promoting ethical standards and operational excellence.
• Knowledge: Program management techniques, tools, benefits analysis, and communication processes. System/platform design components, cloud computing, and Site Reliability Engineering concepts. Stakeholder identification, engagement strategy, and relationship management techniques. Techniques to manage conflicting stakeholder priorities and ambiguity.

Qualifications

• Option 1: Bachelor’s degree in computer science, information technology, engineering, or related area and 5 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
• Option 2: 7 years’ experience in engineering, engineering program management, technical program management, product management, or related area.

Preferred Qualifications

• Certification in Project Management.
• Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 3 years’ experience in product design.
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.

Benefits

Competitive pay, performance-based bonus awards, health benefits, financial benefits, and additional benefits such as short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

Pay

Bentonville, Arkansas US-30095: Annual salary range $110,000.00 - $220,000.00
Sunnyvale, California US-11657: Annual salary range $143,000.00 - $286,000.00

Schedule

Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Stock