Staff Solutions Engineer - Northeast
Ladders · United States · 3 wk ago
RemoteRemoteEngineering$120k–$160k/yrFull-time
Remote – US based candidates only, no visa sponsorship available.
About the role
This role will drive marketing initiatives focused on growth, customer acquisition, brand performance, and measurable demand creation. You will collaborate with analytics, product, creative, and commercial teams to turn market insights into scalable campaigns, testing strategies, and performance improvements. The position offers the opportunity to directly influence customer engagement, conversion performance, and revenue growth within a consumer-facing environment.
Responsibilities
- Support field sales by helping customers understand the value of the company platform
- Build trusted relationships with clients throughout the sales lifecycle
- Assist with Proof of Concepts (PoCs) during the evaluation process
- Ensure customer satisfaction across assigned accounts
- Coordinate with product, support, and engineering teams to address customer needs
- Create technical documentation for DevOps, implementations, and service engagements
- Contribute to marketing efforts through blogs, webinars, and field events
Qualifications
- 7+ years experience in software engineering or sales engineering management, preferably in SaaS or Enterprise Software
- Strong understanding of cloud computing trends and open-source business models
- Excellent listening and communication skills
- Ability to lead discussions with Product Managers, Engineers, and Executives
- Experience with Docker/Kubernetes and cloud-native platforms
- Familiarity with APIs, CI/CD automation frameworks, and AI technologies
Benefits
- Collaborative work environment in a fast-paced startup culture
- Opportunity to work with cutting-edge technologies in API and AI
- Engagement in high-impact projects that serve innovative enterprises
- Professional growth opportunities within a dynamic and evolving role
- Supportive team culture focused on customer success and satisfaction
Pay
$120,000 – $160,000 annually