Staff Services Associate (Project Management Assistant)
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. We need to preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions). So we need to strip out the "ApplyingClick..." and the EEO statements, security note, etc. We need to include sections only when posting has real specific content. The posting includes: About Alcoholics Anonymous (intro), Job Summary, Responsibilities, Requirements, Qualifications, Physical Requirements (maybe part of Requirements?), Location, Pay & Benefits. We need to map to headings: About the role (maybe combine About Alcoholics Anonymous + Job Summary?), Responsibilities, Requirements, Qualifications, Skills (maybe part of Requirements?), Benefits, Pay, Schedule. We have Pay & Benefits section: includes pay rate, benefits details. So we can have Pay and Benefits separate or combined? The instruction says use headings for Benefits, Pay, Schedule. We can have separate
Pay
andBenefits
. Or combine? It says "Prefer a few substantive sections over many thin ones." So maybe combine Pay and Benefits into one section? But they gave examples of headings including Pay and Benefits separate. However we can decide to combine if it reduces thin sections. But we need to include Pay and Benefits content; we could have a single sectionPay & Benefits
but that's not exactly one of the listed headings. The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., not exclusive. So we could use Pay & Benefits as heading? Might be okay but better to follow examples: separate Pay and Benefits. However that would create two thin sections; but each has substantive content. Pay: "$51,000 plus approved overtime". Benefits: list of health benefits, disability, life insurance, PTO, 403(b), tuition reimbursement, salary continuation. That's substantive. So we can have both.
Schedule: The posting mentions hybrid schedule: 3 days in office, 2 days remote, Friday mandatory, some weekend/evening work may be required. So we can have Schedule section.
Skills: Not explicitly listed; but Requirements includes skills like computer skills, writing, organization, communication, etc. Could map to Skills section. However we already have Requirements and Qualifications. Could combine skills into Requirements. The instruction says prefer few substantive sections over many thin ones. So maybe we skip Skills heading and put those under Requirements. But we need to follow the instruction: use headings for sections like Skills if we have content. If we don't have a dedicated Skills section, we can omit it. So we will have: About the role (intro + job summary), Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. Possibly also Location? Not in list but could be part of About the role or separate? The instruction didn't list Location as a heading; we could fold location into About the role or a short p. Probably include location in About the role paragraph.
We must remove boilerplate: the EEO statements, security note, applying instructions, etc.
We need to preserve all substantive info: The About Alcoholics Anonymous paragraph, Job Summary, Responsibilities list, Requirements list, Qualifications list, Physical Requirements (maybe include under Requirements), Location sentence, Pay & Benefits details.
We need to format lists with - . For prose use
.
We must not repeat job title as heading. The job title is "Staff Services Associate". Not to be used as heading.
We must not include Job ID/requisition numbers (none present).
We need to output only HTML fragment, no /, no markdown fences.
Let's craft.
Structure:
About the role
About Alcoholics Anonymous... (intro) ... Job Summary: The Staff Services Associate provides administrative, research, and communications support to Staff Services assignments... reports to the Staff Services Manager with a dotted line reporting to the Staff Member on their assignment.
But we need to ensure we don't duplicate content. We'll combine About Alcoholics Anonymous and Job Summary into one paragraph maybe two paragraphs.
Better: About Alcoholics Anonymous...
then Job Summary...
But both under same heading.
Then Responsibilities: Responsibilities
- ... each responsibility as list item.
Requirements: Requirements
- ... each requirement.
Qualifications: Qualifications
- ... each qualification.
Benefits: Benefits
- ... each benefit.
Pay: Pay
This is a non-exempt position with an annual pay rate of $51,000 plus approved overtime.
Schedule: Schedule
This position is in the Morningside Heights neighborhood of New York City, we currently work a hybrid schedule of 3 days in office and 2 days remote with occasional additional in office days. Friday is mandatory. Some weekend or evening work may be required during busy times, General Service Board weekends, or General Service Conference.
We also need to include Physical Requirements maybe under Requirements or separate? Could add to Requirements list.
We need to ensure we don't include boilerplate: remove "ApplyingClick..." etc.
Check for duplicated lines: The posting had repeated "Ability to use a computer..." etc. We'll keep each distinct.
Now let's extract content.
About Alcoholics Anonymous paragraph:
"Founded in 1935, Alcoholics Anonymous World Services (AAWS) is a 501(c)3 non-profit organization and an international fellowship of people who have had a drinking problem. The Alcoholics Anonymous fellowship is nonprofessional, self-supporting, multiracial, apolitical, and available almost everywhere. The General Service Office (GSO) in the Morningside Heights neighborhood of New York City employs approximately 95 individuals (both alcoholic and non-alcoholic) and serves over 2 million members in the U.S. and Canada. Our mission at the GSO is to support carrying the message of Alcoholics Anonymous to the still-suffering alcoholic by providing services to A.A. members, groups, and others; publishing and distributing A.A literature, preserving A.A. history, and sharing A.A.’s collective experience. Not only is our team incredibly mission-driven, but also tremendously supportive of each other as both colleagues and individuals."
Job Summary paragraph:
"The Staff Services Associate provides administrative, research, and communications support to Staff Services assignments. This important role works directly with a Staff Member on a specific assignment desk such as Public Information, Communication with Professional Communities, and Corrections, and is responsible for completing tasks to ensure efficient operation of the assignment. Responsibilities include scheduling, research, internal and external communication, taking meeting minutes, reporting, organization, coordinating events and more. This is a great opportunity for someone with strong communication, administration and customer relations skills to work with an amazing team supporting an important mission. The Staff Services Associate reports to the Staff Services Manager with a dotted line reporting to the Staff Member on their assignment."
We can combine.
Now Responsibilities list (as given):
- Assist with the accurate preparation, assembly, transmittal and posting of committee agendas and background for General Service Board Weekends and the annual General Service Conference including distribution within stated deadlines
- Organize procedures for new Area and District committee chairs (service assignments) including updating, preparation and distribution of welcome letters and distribution of service kits and displays with accuracy and timeliness
- Maintain and update various assignment-related lists and databases
- Assist in the development, editing and distribution of Quarterly or Activity Update Reports distributed to the Fellowship
- Maintain and update filing and data systems, including, the use of NetSuite, staying up to date with system changes
- Assist in project and event management, including drafting and distribution of all related correspondence, event schedules, agendas, and event presentations and materials as well as provide on-site administrative support for GSO events (the biannual World Service Meeting, Regional Forums, and the General Service Conference)
- Schedule meetings and, when needed, provide administrative support
- Monitor assignment correspondence, including managing and prioritizing emails and phone calls in a timely manner, and responding with accuracy to general or routine inquiries and requests
- Contribute to team flexibility and efficiency by participating in training across assignments with the ability to identify the various roles and perform the essential tasks of other assignments
- Conduct tours of the General Service Office to visitors from around the world in an enthusiastic and hospitable manner, interacting professionally with our guests and answering their questions
Now Requirements list:
- Demonstrated strong computer skills including MS Office Products: Outlook, Word, and Power Point
- Excellent writing, grammar, and proofreading skills required
- Strong organization and prioritization skills required
- Ability to communicate clearly and handle stressful situations in a calm and professional manner
- Thrives in a team-oriented environment
- High degree of attention to detail and discretion related to confidential matters
- Ability to understand and follow work instructions with minimal supervision
- Ability to handle multiple demands in a timely fashion
- Responsible and dependable, excellent attendance is required
- Strong customer/guest relations and public speaking skills
- Availability for overtime and travel when required
Also Physical Requirements (maybe include under Requirements):
- Availability to work in person a minimum of three days per week, Friday is mandatory.
- Some weekend or evening work may be required during busy times, General Service Board weekends, or General Service Conference.
- Frequently required to sit, stand, walk, and occasionally stoop, kneel, or crouch.
- Ability to lift and/or move up to 20 pounds.
- Ability to use a computer including tasks such as typing and using software and the ability to read and interpret data on a computer screen for extended periods.
- Ability to work in an indoor office setting with controlled climate conditions.
- Tolerance to moderate noise levels typical of an office setting.
- Travel may be required depending on the needs of the assignment.
But note some of these overlap with schedule and travel. We'll keep them under Requirements.
Qualifications list:
- High school diploma or bachelor’s degree in business-related field preferred
- Minimum of 2 years of administrative experience required
- Experience with a non-profit organization is a plus
Now Benefits list:
- AAWS offers outstanding health benefits including majority employer paid medical, dental and vision and an employer-funded health reimbursement account.
- Long- and short-term disability and life insurance is provided at no cost to our employees.
- We offer generous paid time off including 3 weeks of vacation to start, 10 sick days, personal days, and paid holidays.
- Additional benefits include a 403(b) plan with up to 7.5% employer contribution, tuition reimbursement program, and salary continuation program, all of which are available after 12 months of employment.
Pay:
- This is a non-exempt position with an annual pay rate of $51,000 plus approved overtime.
Schedule:
- This position is in the Morningside Heights neighborhood of New York City, we currently work a hybrid schedule of 3 days in office and 2 days remote with occasional additional in office days. Friday is mandatory. Some weekend or evening work may be required during busy times, General Service Board weekends, or General Service Conference.
We need to avoid duplication: The schedule text includes location and
. We must not repeat job title as heading. The job title is "Staff Services Associate". Not to be used as heading. We must not include Job ID/requisition numbers (none present). We need to output only HTML fragment, no /, no markdown fences. Let's craft. Structure:
About the role
About Alcoholics Anonymous... (intro) ... Job Summary: The Staff Services Associate provides administrative, research, and communications support to Staff Services assignments... reports to the Staff Services Manager with a dotted line reporting to the Staff Member on their assignment.
But we need to ensure we don't duplicate content. We'll combine About Alcoholics Anonymous and Job Summary into one paragraph maybe two paragraphs. Better:About Alcoholics Anonymous...
thenJob Summary...
But both under same heading. Then Responsibilities:Responsibilities
- ... each responsibility as list item.
Requirements
- ... each requirement.
Qualifications
- ... each qualification.
Benefits
- ... each benefit.
Pay
This is a non-exempt position with an annual pay rate of $51,000 plus approved overtime.
Schedule:Schedule
This position is in the Morningside Heights neighborhood of New York City, we currently work a hybrid schedule of 3 days in office and 2 days remote with occasional additional in office days. Friday is mandatory. Some weekend or evening work may be required during busy times, General Service Board weekends, or General Service Conference.
We also need to include Physical Requirements maybe under Requirements or separate? Could add to Requirements list. We need to ensure we don't include boilerplate: remove "ApplyingClick..." etc. Check for duplicated lines: The posting had repeated "Ability to use a computer..." etc. We'll keep each distinct. Now let's extract content. About Alcoholics Anonymous paragraph: "Founded in 1935, Alcoholics Anonymous World Services (AAWS) is a 501(c)3 non-profit organization and an international fellowship of people who have had a drinking problem. The Alcoholics Anonymous fellowship is nonprofessional, self-supporting, multiracial, apolitical, and available almost everywhere. The General Service Office (GSO) in the Morningside Heights neighborhood of New York City employs approximately 95 individuals (both alcoholic and non-alcoholic) and serves over 2 million members in the U.S. and Canada. Our mission at the GSO is to support carrying the message of Alcoholics Anonymous to the still-suffering alcoholic by providing services to A.A. members, groups, and others; publishing and distributing A.A literature, preserving A.A. history, and sharing A.A.’s collective experience. Not only is our team incredibly mission-driven, but also tremendously supportive of each other as both colleagues and individuals." Job Summary paragraph: "The Staff Services Associate provides administrative, research, and communications support to Staff Services assignments. This important role works directly with a Staff Member on a specific assignment desk such as Public Information, Communication with Professional Communities, and Corrections, and is responsible for completing tasks to ensure efficient operation of the assignment. Responsibilities include scheduling, research, internal and external communication, taking meeting minutes, reporting, organization, coordinating events and more. This is a great opportunity for someone with strong communication, administration and customer relations skills to work with an amazing team supporting an important mission. The Staff Services Associate reports to the Staff Services Manager with a dotted line reporting to the Staff Member on their assignment." We can combine. Now Responsibilities list (as given): - Assist with the accurate preparation, assembly, transmittal and posting of committee agendas and background for General Service Board Weekends and the annual General Service Conference including distribution within stated deadlines - Organize procedures for new Area and District committee chairs (service assignments) including updating, preparation and distribution of welcome letters and distribution of service kits and displays with accuracy and timeliness - Maintain and update various assignment-related lists and databases - Assist in the development, editing and distribution of Quarterly or Activity Update Reports distributed to the Fellowship - Maintain and update filing and data systems, including, the use of NetSuite, staying up to date with system changes - Assist in project and event management, including drafting and distribution of all related correspondence, event schedules, agendas, and event presentations and materials as well as provide on-site administrative support for GSO events (the biannual World Service Meeting, Regional Forums, and the General Service Conference) - Schedule meetings and, when needed, provide administrative support - Monitor assignment correspondence, including managing and prioritizing emails and phone calls in a timely manner, and responding with accuracy to general or routine inquiries and requests - Contribute to team flexibility and efficiency by participating in training across assignments with the ability to identify the various roles and perform the essential tasks of other assignments - Conduct tours of the General Service Office to visitors from around the world in an enthusiastic and hospitable manner, interacting professionally with our guests and answering their questions Now Requirements list: - Demonstrated strong computer skills including MS Office Products: Outlook, Word, and Power Point - Excellent writing, grammar, and proofreading skills required - Strong organization and prioritization skills required - Ability to communicate clearly and handle stressful situations in a calm and professional manner - Thrives in a team-oriented environment - High degree of attention to detail and discretion related to confidential matters - Ability to understand and follow work instructions with minimal supervision - Ability to handle multiple demands in a timely fashion - Responsible and dependable, excellent attendance is required - Strong customer/guest relations and public speaking skills - Availability for overtime and travel when required Also Physical Requirements (maybe include under Requirements): - Availability to work in person a minimum of three days per week, Friday is mandatory. - Some weekend or evening work may be required during busy times, General Service Board weekends, or General Service Conference. - Frequently required to sit, stand, walk, and occasionally stoop, kneel, or crouch. - Ability to lift and/or move up to 20 pounds. - Ability to use a computer including tasks such as typing and using software and the ability to read and interpret data on a computer screen for extended periods. - Ability to work in an indoor office setting with controlled climate conditions. - Tolerance to moderate noise levels typical of an office setting. - Travel may be required depending on the needs of the assignment. But note some of these overlap with schedule and travel. We'll keep them under Requirements. Qualifications list: - High school diploma or bachelor’s degree in business-related field preferred - Minimum of 2 years of administrative experience required - Experience with a non-profit organization is a plus Now Benefits list: - AAWS offers outstanding health benefits including majority employer paid medical, dental and vision and an employer-funded health reimbursement account. - Long- and short-term disability and life insurance is provided at no cost to our employees. - We offer generous paid time off including 3 weeks of vacation to start, 10 sick days, personal days, and paid holidays. - Additional benefits include a 403(b) plan with up to 7.5% employer contribution, tuition reimbursement program, and salary continuation program, all of which are available after 12 months of employment. Pay: - This is a non-exempt position with an annual pay rate of $51,000 plus approved overtime. Schedule: - This position is in the Morningside Heights neighborhood of New York City, we currently work a hybrid schedule of 3 days in office and 2 days remote with occasional additional in office days. Friday is mandatory. Some weekend or evening work may be required during busy times, General Service Board weekends, or General Service Conference. We need to avoid duplication: The schedule text includes location and