Staff Product Designer, RiskOS Platform
Socure · San Francisco, CA · 2 wk ago
On-siteArt & Creative$210k–$245k/yrFull-time
About the role
Socure is redefining how the world establishes digital identity. Our RiskOS platform is the AI-native operating layer for risk decisioning — used by analysts, compliance teams, and risk operators at some of the largest financial institutions in the country. We're looking for a Staff Product Designer to help shape the next generation of RiskOS: someone who brings deep craft, sharp product thinking, and experience leading design work on complex enterprise systems at scale.
What You’ll Do
- Own end-to-end product design for RiskOS — from early-stage discovery through pixel-perfect delivery — working closely with product and engineering partners.
- Lead design for AI-assisted and AI-driven capabilities inside RiskOS: AI explanations of decisions, recommended next steps, guided pathways, and dynamic workflows that help customers move faster with confidence.
- Partner with product, engineering, and data/ML teams to define how “intelligence” shows up in the product — from UX patterns and interaction models to evaluation, iteration, and safe deployment.
- Raise the overall design quality bar: set a high standard through your own work and through regular, candid critique of the team’s output.
- Mentor and develop junior and mid-level designers; model strong craft habits, structured thinking, and a healthy feedback culture.
- Contribute to and evolve the Socure design system — ensuring components, patterns, and documentation stay current and team-ready.
- Translate complex, data-dense fraud and compliance workflows into interfaces that are clear, trustworthy, and fast to act on.
- Partner with product and design leadership on roadmap prioritization, design reviews, and cross-functional alignment with engineering and product stakeholders.
- Occasionally support customer-facing work — POC presentations, demos, and translating platform capabilities into compelling visual narratives for enterprise prospects.
What We’re Looking For
- 7–10+ years of product design experience, with a significant portion spent on enterprise B2B applications.
- Enterprise portfolio depth: demonstrated experience designing complex, data-dense applications at fintech, technology, or AI companies (think Okta-caliber product environments).
- Product thinking: can articulate why a design decision matters, not just how it looks; brings a point of view to roadmap conversations and user problems.
- Design systems fluency: experience contributing to or owning a design system — component architecture, documentation, and consistency across a team.
- AI product experience (required): proven track record designing AI-powered features in production — such as explanations/interpretability UX, recommendations, guided pathways, or workflow automation/agentic experiences — and integrating them into existing enterprise applications.
- AI-assisted design workflows: demonstrates how to leverage AI tools within the design process (rapid prototyping, exploration, content generation, evaluation, and documentation) while maintaining a high bar for quality and judgment.
- Lead-level collaboration: track record of mentoring other designers, running design reviews, and holding a high craft bar without being a blocker.
- Communication quality: writes and presents clearly, structures thinking, and navigates ambiguity without needing hand-holding.
- Fintech or identity domain familiarity: understands the stakes in regulated, compliance-heavy environments — or is excited to develop that fluency quickly.
Tools & environment
- Figma
- Claude / AI tools
- Cursor
- Prototyping
- Design systems
- Data visualization
Nice to have
- Experience designing for fraud, risk, identity verification, or compliance workflows.
- Comfort reading and writing basic front-end code (HTML/CSS) or working with developer handoff at a high level of fidelity.
- Background working within or alongside an in-house design system team.
- Interest in people management as a longer-term growth path (this role starts as an IC, but the door isn’t closed).