Staff Product Designer

About the company

Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company drives industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns. Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.

About the role

As part of the team that drives product development from ideation to full rollout, the Design team ensures that product experiences are valuable to users. Designers at Nubank tackle complex problems and transform them into intuitive, accessible, and easy-to-use experiences for millions of people. At each stage, a Designer must anticipate customer and business needs, advocate for users, and ensure the final design surprises and delights them.

This role requires collaboration with teams of Designers, Researchers, Business Analysts, Software Engineers, Product Managers, and others on projects ranging from user interviews and prototypes to internal tools and brand assets. Designers must be flexible, eager to learn, and able to collaborate with people from varying backgrounds, give and apply constructive feedback, and thrive in a dynamic environment.

Responsibilities

• Serve as a technical reference for the team, adapting and replicating best practices to raise the team’s standards.
• Build links with other business areas at all organizational levels, influencing business decisions through user-centered design advocacy.
• Inspire fellow product designers by setting a high bar for quality design work.
• Establish and promote a healthy team culture that collaborates closely with cross-functional partners and design teams in other Nubank offices.
• Push the boundaries of UX/UI/visual execution and help Nubank challenge the status quo.

Requirements

• Solid expertise in Product Design (UI, UX, and Research).
• Experience in digital products.
• Ability to work well in a highly collaborative and cross-functional team.
• Ability to thrive in a fast-paced, dynamic startup environment.
• Ability to influence prioritization in an agile environment and adapt to shifting priorities and evolving stakeholder needs with openness and agility.

Benefits

• Top-tier medical, dental, and vision insurance.
• 20 days of time off and 14 company holidays.
• Life insurance and AD&D.
• Extended maternity and paternity leaves.
• Nucleo – Learning platform with courses.
• NuLanguage – Language learning program.
• NuCare – Mental health and wellness assistance program.
• 401K savings plans, including Health Savings Account (HSA) and Flexible Spending Account (FSA).

Schedule

Hybrid (3 days in-office per week): The hybrid work model requires in-office presence at least twice a week on strategic days designed to maximize team connection and collaboration.