Staff IT Engineer (IAM)

Overview

Headway’s mission is to build a new mental healthcare system accessible to everyone. We automate administrative tasks and invest in platform foundations to enable scalable care. With $325M+ in funding, we seek exceptional IT professionals to drive our mission forward.

Responsibilities

• Execute projects to design, develop, and standardize IAM lifecycle and workflows for Headway employee accounts.
• Drive automation and integration excellence by configuring and managing workflows to automate provisioning, de-provisioning, and access changes.
• Complete and maintain key IdP integrations with business applications, strengthening the security foundation.
• Led the transition to least-privilege, ensuring access is governed by job function and need.
• Lead the RBAC initiative, governing access based on job function and need.
• Address and resolve identity-related incidents and escalated service requests.
• Collaborate with stakeholders to establish IAM policies and governance fostering a culture of least-privilege.

Requirements

• Experience in a SaaS environment with at least 5 years, focusing on Identity & Access Management (Okta experience preferred).
• Subject matter expertise in IAM technologies, including large-scale IdP implementations, JML automation, and API/SAML/OIDC integrations.
• Leadership in large-scale company access control deployments requiring cross-functional collaboration and user impact management.
• Ability to partner with stakeholders to synthesize and present technical solutions driving business efficiency.
• Methodical project ownership and management with autonomy, planning and executing work with visibility.
• Stay updated on latest technology and privacy best practices and requirements.

Qualifications

• Experience in designing, developing, and standardizing IAM lifecycle and workflows.
• Proven track record in automating provisioning, de-provisioning, and access changes.
• Strong understanding of IdP integrations and their configurations.
• Experience in implementing least-privilege and RBAC initiatives.
• Effective communication and collaboration skills with stakeholders.
• Ability to manage and prioritize multiple projects simultaneously.

Benefits

We offer a competitive compensation package, professional development opportunities, and a supportive work environment that values diversity and inclusion.

Schedule

Full-time position with flexible working hours to accommodate different lifestyles.

Pay

Competitive salary commensurate with experience and qualifications.

Company Culture

At Headway, we believe in creating a diverse and inclusive workplace where everyone feels valued and empowered to contribute. We strive to foster a culture of respect, innovation, and continuous improvement.

Tools We Use

• Identity and Access Management: Okta
• Email and Messaging: Gmail and Slack
• Document Creation and Collaboration: Google Workspace, Confluence
• Credential Management: 1Password
• Ticketing: Jira Service Desk, ZenDesk, Jira Projects
• Project Planning: Jira
• Endpoint Management: Iru, InTune, ChromeOS, Kolide