Jobs · Information Technology · California

Staff Infrastructure Engineer (IAM and Cloud Services)

Zoom · San Jose, CA · 3 days ago
Information Technology$124k/yrFull-time

About the role

Immigration sponsorship is not available for this position.

Responsibilities

  • Architecting and maintaining secure infrastructure across AWS, Azure, and GCP.
  • Manage Identity and Access Management (IAM) flows, integrating Okta, Active Directory, and SaaS applications (Zoom, Google Workspace) to ensure seamless, secure access.
  • Create and maintain Terraform modules and Ansible playbooks to automate the provisioning of cloud resources, Kubernetes (EKS) clusters, and configuration management.
  • Manage and scale our hybrid monitoring stack. Configure Prometheus, Loki, and Grafana for infrastructure metrics.
  • Drive the adoption of ArgoCD to manage infrastructure deployments, ensuring that Git remains the single source of truth for our configurations.
  • Oversee the deployment and management of critical SaaS applications, ensuring integration with our Unified Collaboration tools (Zoom, Google, Proofpoint).
  • Identify and resolve complex issues across the network, application, and identity layers. Lead blameless post-mortems and define Service Level Objectives (SLOs) to ensure compliance with service-level agreements.

Requirements

  • Hold a BS or MS Degree with 8+ years of experience, or 10+ years of equivalent experience.
  • Experience working at a Staff level in Security IAM and Infrastructure SRE.
  • Extensive experience creating tools and automation services with Python or Golang.
  • A solid background in automating infrastructure using standard tools like Terraform, Pulumi, or Ansible.
  • A good understanding of authentication security practices (IAM/IGA, MFA, SSO, PKI) and experience managing Okta or similar Identity Providers.
  • Experience administering major cloud platforms (AWS is primary, familiarity with Azure/GCP).
  • Experience with Kubernetes internals.
  • Proven ability to implement and tune monitoring stacks (Prometheus, Grafana, ELK/Splunk) to diagnose complex technical issues.
  • Experience building pipelines with GitHub Actions/Jenkins and managing deployments via ArgoCD.
  • Ability to diagnose and resolve complex technical issues from the physical/network layer up to the application/session level.

Qualifications

Minimum Salary Range or On Target Earnings: $124,000.00 - $271,200.00. In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

Skills

  • Python or Golang
  • Terraform, Pulumi, or Ansible
  • Authentication security practices (IAM/IGA, MFA, SSO, PKI)
  • Major cloud platforms (AWS, Azure, GCP)
  • Kubernetes internals
  • Prometheus, Grafana, ELK/Splunk
  • GitHub Actions/Jenkins
  • ArgoCD

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

Pay

Minimum Salary Range or On Target Earnings: $124,000.00 - $271,200.00. In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

Schedule

Zoom offers a window of at least 5 days for you to apply because we believe in giving you every opportunity.

Location

We have a location based compensation structure; there may be a different range for candidates in this and other locations.

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