ST-Human Resource Specialist (SA)

Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.

About the role

We are seeking a highly motivated and experienced Employee Relations Specialist to join our HR team. The Employee Relations Specialist will play a pivotal role in promoting a positive and productive workplace culture by managing employee relations matters, fostering strong relationships between employees and management, and ensuring compliance with employment laws and organizational policies.

Responsibilities

• Act as a supporting point of contact regarding workplace concerns, disputes, grievances, and disciplinary issues.
• Conduct thorough and impartial investigations into policy violations, employee complaints and conflicts, providing recommendations and solutions to resolve issues.
• Conduct investigations and assist in responding to externally submitted complaints pertaining to applicable state and federal laws.
• Mediate conflicts and facilitate effective communication between employees and management to promote a harmonious work environment.
• Assist with creation of and serve as the subject matter expert on employment HR policies and procedures to ensure compliance with applicable laws and regulations.
• Create and facilitate training that supports best practices.
• Help support the performance management process by providing guidance to managers and employees, ensuring fair and consistent application of performance standards and evaluations.
• Facilitate various training sessions to inform employees about policies, procedures, and Peckham guidance/standards and other topics. This includes but is not limited to new hire orientation and team member to staff transition meeting.
• Conduct disciplinary meetings and employee terminations.
• Address performance-related issues and assist in the development of performance improvement plans as needed.
• Collaborate with HR and management teams to develop and implement initiatives to enhance employee engagement, satisfaction, and retention.
• Conduct employee surveys and analyze feedback to identify trends and areas for improvement, developing action plans accordingly.
• Promote Peckham's vision, value, culture, and commitment to excellent customer service to all team members, staff, customers, and stakeholders.
• Maintain a safe and clean work environment.
• Other related duties as assigned.

Qualifications

• High School Diploma or GED equivalent.
• 2-3 years of experience in employee relations, preferably in a non-profit or mission-driven organization.
• Working knowledge of employment law.
• Excellent communication, interpersonal, and conflict resolution skills.
• Strong analytical and problem-solving abilities.
• Must have strong follow-through and documenting skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Preferred Qualifications

• 5 years of related experience or a Bachelor's degree in Human Resources or related field.
• HR certification (e.g., SHRM-CP, PHR) is a plus.
• Bilingual speaking proficiency - not required but a plus.

Physical Demands

The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.

Business Line: Human Resources
Location: Lansing, MI