SSVF Housing Case Manager

Brief Description

You’ll love this position because it offers the chance to make a real, lasting impact in the lives of veterans and their families every day. This role goes beyond traditional case management—you’ll build meaningful relationships, advocate for those in need, and help individuals overcome barriers to stable housing, employment, and self-sufficiency. You’ll work alongside a supportive network of community partners while developing personalized plans that truly change lives. If you’re passionate about service, collaboration, and empowering others, this position provides both purpose and professional growth within a mission-driven organization grounded in compassion and dignity.

What You’ll Do

• Develop relationships with clients and their families to provide advocacy and support toward self-sufficiency.
• Provide case management services with a primary focus on veterans, including housing stabilization, employment support, and barrier reduction.
• Affiliate with veterans in obtaining and maintaining employment through coordination with workforce and training resources.
• Develop and monitor individualized housing and service plans.
• Maintain regular contact with clients, including phone, virtual, and face-to-face visits in office, home, and community settings.
• Advocate and coordinate with landlords, employers, service providers, and community organizations.
• Provide referrals to supportive services including healthcare, mental health, substance use treatment, and financial assistance.
• Complete required documentation, including case notes, service plans, and program data entry.
• Attend community meetings and participate in coordinated entry and veteran service networks as directed.
• Ensure compliance with program requirements, including HVRP, SSVF, and housing programs.
• Perform other duties as assigned.

Catholic Social Teachings

Possesses a strong commitment to the mission of Catholic Charities, including the understanding of Catholic Social Teaching and the ability to demonstrate the philosophy and values of the agency. The identity of the agency is clearly Catholic, and as such, Catholic Charities adheres to the social and moral teachings of the Catholic Church.

Requirements

• Required Minimum Qualifications: Bachelor’s degree in social work (BSW), Human Services, or equivalent human services degree; OR Registered nurse (licensed).
• This position requires a valid driver’s license, a reliable vehicle, and proof of insurance.
• Preferred Experience: in case management and homeless/at-risk of homelessness populations; Knowledge of social services and referral sources for families; Motivational interviewing skills.

About the Role

The role involves providing comprehensive support to veterans and their families, focusing on areas like housing stability, employment, and access to essential services. It also includes building and maintaining relationships with key stakeholders and ensuring compliance with relevant regulations.

Skills

Strong interpersonal skills, excellent communication abilities, and the ability to work collaboratively with diverse groups are essential. Proficiency in motivational interviewing techniques is preferred.

Benefits

While specific benefits are not detailed, they likely include competitive compensation, comprehensive health insurance, retirement plans, and opportunities for professional development and career advancement.

Schedule

The schedule is flexible but typically involves regular office hours, occasional evening and weekend work, and travel to client locations as needed.

Pay

The pay scale is competitive and commensurate with experience and qualifications, reflecting the value placed on the role within the organization.

Contact Information

If you have questions about this position, please contact Human Resources at hr@ccsomo.org or call 417-368-0914. Visit our careers page at www.ccsomo.org/careers/ for more details.

EEO Statement

Catholic Charities of Southern Missouri is an Equal Opportunity Employer. We welcome applications from all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, or sexual orientation.