Sr. VIP Relationship Manager, US

At OKX, we believe that the future will be reshaped by crypto, and we aim to contribute to every individual's freedom. OKX is a leading crypto exchange and the developer of OKX Wallet, providing millions access to crypto trading and decentralized applications (dApps). We are trusted by hundreds of large institutions and are known for our safety and reliability, backed by Proof of Reserves. Our global team is united by core principles: We Before Me, Do the Right Thing, and Get Things Done, fostering a friendly, rewarding, and diverse environment.

About The Opportunity

We are looking for a dedicated and proactive Sr. VIP Relationship Manager to join our US Strategic Markets team. In this role, you will expand our base of VIP clients in the US, focusing on high net worth individuals, family offices, and smaller corporate clients. You will drive growth through partnerships and key client development, working alongside our institutional team.

Responsibilities

• Maximize revenue in the region through onboarding and retention of VIP clients.
• Formulate an AUM strategy and revenue optimization based on OKX’s product offerings in the US.
• Work closely with the local executive leadership team to contribute to the company’s strategic direction.
• Lead partnership initiatives in the US by identifying and negotiating with the right partners.
• Manage relationships with high net worth individuals and key clients, ensuring a positive customer experience.
• Build long-lasting client relationships to generate referrals and new sales channels.
• Proactively manage accounts and collaborate with operations to address potential roadblocks (e.g., frozen accounts, EDD).
• Act as a brand ambassador, ensuring clients fully understand the OKX value proposition.

Requirements

• Bachelor’s degree in Business or a related field (or equivalent years of experience).
• Fluency in English.
• 6+ years of experience in VIP business development within crypto, private banking, finance, or trading.
• Strong analytical skills and ability to interpret market data to drive strategic decisions.
• Exceptional communication and negotiation abilities.
• Goal-oriented mindset with a focus on achieving and exceeding targets.
• In-depth understanding of financial market dynamics and regulations in the US.

Nice to Haves

• Experience working across time zones and in cross-cultural teams.
• Previous experience at a crypto exchange.
• Passion for blockchain technology and the crypto payments space.

Benefits

• Competitive total compensation package.
• Learning and development programs, including education subsidies for growth.
• Various team-building programs and company events.
• Wellness and meal allowances.
• Comprehensive healthcare schemes for employees and dependents.

Pay

The salary range for this position is $178,888 to $214,666, depending on job-related knowledge, skills, experience, and market location. In addition to salary, a performance bonus and long-term incentives may be provided as part of the compensation package, along with a full range of medical, financial, and other benefits.