Sr. Relationship Manager (US)

About the role

We are seeking a proven C&I Senior Relationship Manager to play a key role in growing and deepening our commercial banking portfolio. This is an opportunity to partner closely with business clients, delivering tailored financial solutions that drive their success while contributing meaningfully to the bank’s growth.

Responsibilities

• Operate as a trusted advisor to a diverse client base, leveraging expertise in credit, business development, and market insights to identify opportunities, structure complex solutions, and build long-term relationships with up-market clients.
• Collaborate across internal teams, influence key credit decisions, and lead strategic client engagements while shaping the future of our commercial banking presence in the communities we serve.
• Responsible for growth goals (loans, deposits, fees), both individually and within the team, through development of new business.
• Makes sales calls and coordinates sales calling efforts, gathers related financial and general business information as directed, coordinates financial analyses needed to make credit decisions.
• Contributes and/or provides recommendation to loan decision process based on evaluation of credit risk and other key factors from Credit Management.
• Negotiates specific terms and conditions and communicates credit decisions to prospects and customers as directed by policy and/or credit approval.
• Led all aspects of relationship management for an assigned portfolio /segment and/or geography.
• Delivers exceptional customer service at every interaction and execute on plans to continuously improve the customer experience.
• Actively uses sales platforms to build a robust understanding of customer / target needs, industries, and markets.
• Identifies and responds to changes in the business environment and establishes action plans to address customer issues and priorities.
• Develops / implements sales strategies to proactively attract, acquire and retain customers / sales opportunities and referrals, to increase profitability and enable business growth.
• Plans and executes business development activities, review and communicate results, and adjust tactics accordingly.
• Assists in the timely and accurate completion of business processes and procedures.
• Assures documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations.
• Identifies, suggests and actively participates in process improvement opportunities.
• Assures necessary due diligence to support the accuracy of all customer transactions / activities.
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
• Assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct.
• Participates in cross-functional / enterprise initiatives as a subject matter expert helping to provide guidance for complex situations.

Requirements

• Undergraduate degree
• 10+ years relevant experience
• In-depth understanding of commercial industry, business development techniques and credit decisions
• Pioneered business development track record, with proven ability to conceptualize and implement effective new business strategies
• Extensive network of outside referral sources for new business
• Extensive network of outside referral sources for new business
• Excellent credit and financial analysis skills
• Effective negotiation skills

Qualifications

• Established COI network within the Commercial Business GAR segment
• Experience serving commercial businesses with annual revenues up to $250MM

Skills

• Expertise in credit, business development, and market insights
• Strong collaboration and influencing skills
• Ability to structure and package practical and competitive solutions
• Knowledge of customer needs and competitor offerings
• Strong negotiation and problem-solving skills

Benefits

Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

Pay

$148,720 - $223,080 USD

Schedule

Full-time