Sr. Relationship Manager (US)

About the role

We are seeking a proven C&I Senior Relationship Manager to play a key role in growing and deepening our commercial banking portfolio. This is an opportunity to partner closely with business clients, delivering tailored financial solutions that drive their success while contributing meaningfully to the bank’s growth.

Responsibilities

• Operate as a trusted advisor to a diverse client base, leveraging expertise in credit, business development, and market insights to identify opportunities, structure complex solutions, and build long-term relationships with up-market clients.
• Collaborate across internal teams, influence key credit decisions, and lead strategic client engagements while shaping the future of our commercial banking presence in the communities we serve.
• Responsible for growth goals (loans, deposits, fees), both individually and within the team, through development of new business.
• Develops new business with prospects that have the largest and most complex credit needs in assigned portfolio segment.
• Defines new approaches to sell and deliver solutions, anticipates emerging customer trends as a basis for recommending products and services and expanding the business.
• Solves unique problems with broad impact on the business segment and financials, implements new and innovative approaches to the sales process, including negotiation of terms and approaches to account management – provides expert advice internally and externally.
• Communicates complex ideas, anticipates potential objections and persuades customers; negotiates significant terms, communicates credit decisions to prospects and Customers as directed by policy and/or credit approval.
• Led all aspects of relationship management for an assigned portfolio /segment and/or geography.
• Delivers exceptional customer service at every interaction and execute on plans to continuously improve the customer experience.
• Actively uses sales platforms to build a robust understanding of customer / target needs, industries, and markets.
• Identifies and leads problem resolution for project/program complex requirements related issues at all levels.

Requirements

• Undergraduate degree
• 10+ years relevant experience
• In-depth understanding of commercial industry, business development techniques and credit decisions
• Proven business development track record, with proven ability to conceptualize and implement effective new business strategies
• Extensive network of outside referral sources for new business
• Extensive network of outside referral sources for new business
• Excellent credit and financial analysis skills
• Effective negotiation skills

Preferred Qualifications

• Experience serving commercial businesses with annual revenues up to $250MM
• Established COI network within the Commercial Business GAR segment

Skills

• Expertise in credit, business development, and market insights
• Strong collaboration and influence skills
• Ability to structure and package practical and competitive solutions
• Understanding of customer needs and competitor offerings
• Strategic thinking and problem-solving skills
• Effective communication and negotiation skills

Benefits

Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

Pay

$148,720 - $223,080 USD

Schedule

Full-time