Sr. Vice President, Operations

What You’ll Do

• Lead & Elevate Shared Services
• Provide strategic leadership across IT, HR, Marketing, and Office Operations, ensuring each function is aligned, well-supported, and delivering measurable outcomes.
• Information Technology (IT): Guide innovation, infrastructure, and cybersecurity while driving automation and data-driven decision-making.
• Human Resources (HR): Support a people-first strategy focused on growth, engagement, and a strong ownership culture.
• Marketing: Ensure brand, communications, and go-to-market support align with business growth goals and strategic initiatives.
• Office Operations: Ensure a consistent, high-quality workplace experience across teams and locations.
• Drive Operational Excellence
• Champion continuous improvement and smarter ways of working
• Streamline processes and maximize resources
• Build scalable systems that support long-term growth
• Strengthen Governance & Risk Management
• Establish clear policies, standards, and controls
• Partner across teams to support compliance and mitigate risk
• Ensure strong vendor and systems governance
• Own Financial & Resource Strategy
• Help shape budgets and investment priorities
• Balance cost-conscious decision-making with service quality and employee experience
• Align resources to drive meaningful business outcomes
• Leadership & Team Impact
• You’ll lead and develop shared services leaders while fostering a collaborative, ownership-driven culture:
• Build alignment and accountability across teams
• Coach and develop high-performing leaders
• Create clarity in priorities and decision-making

What You Bring

• Bachelor’s degree in Business, Operations, or related field
• 10+ years of progressive leadership experience
• Proven ability to lead cross-functional initiatives and drive results
• Strong communicator who can influence, align, and execute