Vice President, Operations

About the Role

The Vice President of Operations will have their own project assignment as the senior-most construction professional on the project. They will also serve as a resource for the President, General Manager, Chief Operating Officer, and Operational staff in areas such as work acquisition, contract negotiation and compliance, subcontractor management, financial management, schedule and budget management, and compliance with Company Standard Operating Procedures.

Responsibilities

• Business Direction and Strategy: Work with Office Leadership to set the business direction and strategy for the office.
• Project Delivery: Oversee project delivery for the office.
• Sector Expertise: Develop sector expertise and serve as the regional market expert.
• Corporate Vision: Ensure corporate vision and strategies are communicated to Project Executives and project teams.
• Policy Compliance: Ensure compliance with company policies and procedures.
• Work Acquisition and Client Management:
  • Identify and establish new client relationships; cultivate relationships with existing clients.
  • Identify and develop new business opportunities consistent with Company objectives.
  • Direct the strategy and content of group proposals and presentations.
  • Participate in project pursuits and recommend general conditions and fees to Office Leadership.
  • Ensure client satisfaction through formal (Suffolk CONNECT) and informal channels.
  • Actively participate in industry events and associations.
• Financial Management:
  • Establish financial performance goals for each project and implement strategies to achieve them.
  • Review and analyze weekly financial reports; provide guidance to teams.
  • Complete monthly financial forecasts and ensure progress against the plan.
  • Oversee monthly requisitioning and monitor project cash flow.
• Development of People:
  • Recruit and hire key operational staff.
  • Participate in interview teams for non-operational and strategic hires.
  • Evaluate team performance and provide constructive feedback.
  • Build future leaders through mentoring and support training initiatives.
• Preconstruction:
  • Oversee preconstruction efforts on assigned projects.
  • Work with preconstruction cost estimators to develop accurate project GMPs.
  • Write or approve detailed scope of work descriptions for subcontractors.
• Construction Operations:
  • Ensure all construction activities align with Suffolk’s Standard Operating Procedures.
  • Conduct weekly meetings to review job performance.
  • Develop project execution plans, including baseline schedules.
  • Review schedule updates and participate in monthly update meetings.
  • Review monthly KPIs, evaluate trends, and drive improvement.
  • Ensure Quality Assurance/Quality Control plans are developed and followed.
  • Ensure project-specific safety plans and procedures are in place.

Qualifications

• Bachelor’s Degree required.
• 15-20 years of commercial construction operations experience, ideally within the assigned region.
• Demonstrated leadership skills, highly positive outlook, and team-building experience.
• Energetic, enthusiastic self-starter with excellent verbal and written communication skills.
• Outstanding team player with excellent interpersonal skills.
• Ability to work in a fast-paced environment.
• Must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring.

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods; talk or hear; perform fine motor, hand, and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand, walk, and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception, and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level and may involve job site walking.

About Suffolk

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices across key markets. We manage complex and transformative projects in healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and led by founder, chairman, and CEO John Fish. We are ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.”