Sr Training Specialist

Key Responsibilities

• Design, develop, and maintain comprehensive learning materials (e-learning, facilitator guides, simulations, job aids, quick reference guides, playbooks, etc.) that reflect global process standards and SAP workflows.
• Translate complex technical and process information into clear, engaging learning content for diverse user groups (frontline, functional, and leadership).
• Ensure training content aligns with global process maps, SOPs, and business architecture documentation.
• Deliver high-impact, global training sessions (virtual and on-site) with expert facilitation techniques tailored to adult learners and cross-cultural audiences.
• Serve as the lead facilitator for SAP functional training, system upgrades, process changes, and new capability launches.
• Act as a subject matter expert for key SAP modules, cross-functional workflows, master data touchpoints, and system dependencies.
• Collaborate with Business Architects and IT to understand upcoming changes, translate them into training requirements, and proactively update learning materials.
• Partner with functional leaders, regional training coordinators, HR, and IT to ensure consistent global adoption of processes and systems.
• Support the creation and rollout of global training governance, standards, templates, and tools.
• Influence stakeholders by providing insights on training needs, adoption gaps, and readiness risks.
• Support global change initiatives, aligning training plans with project timelines and change management deliverables.
• Prepare employees for new system releases, enhancements, and updated business processes using structured communication and learning approaches.
• Measure training effectiveness using assessments, learner feedback, KPIs, and performance data.
• Recommend enhancements to content, delivery methods, learning technologies, and deployment strategies.
• Maintain centralized training repositories and ensure version control and global accessibility.
• Develop and manage learning content standards and best practices to maintain consistency across regions.

Education And Experience (Knowledge, Skills & Abilities)

• Bachelor’s degree in Instructional Design, Education, Business, Information Systems, or related field required.
• Equivalent experience in corporate training, SAP training, or business process enablement will be considered in lieu of a degree.
• Minimum 5+ years of experience in corporate training, instructional design, or business process enablement.
• Minimum 3 years supporting SAP or similar enterprise systems in a global or multi-site environment.
• Experience developing training for cross-functional processes preferred (Supply Chain, Finance, Operations, Commercial, Quality).