Sr Technician - Accounts Receivable

Summary Of Responsibilities

• Performs confidential administrative duties including handling monies, composing billings, invoices, routine correspondence, and obtaining factual information requiring knowledge of policies/procedures of both assigned and work-related areas.
• Provides administrative/secretarial support such as answering telephones, assisting students and customers, and resolving and/or referring a range of administrative problems and inquiries.
• Handles and interprets departmental inquiries.
• Performs third-party processing and invoicing of non-student receivables and/or sponsored student accounts.
• Interacts effectively with students, counselors, departments, military personnel, and A/R customers with integrity and confidentiality, providing excellent customer service.
• Captures and maintains large volumes of files kept in Accounts Receivable.
• Operates office equipment such as a computer, photocopier, fax machine, scanner, and calculator.
• Performs other duties as assigned.

Qualifications / Licenses / Certifications

• A high school diploma and two years of experience; OR a combination of post-high school education and experience equal to two years.
• Preferred qualifications include graduation from an accredited institution with an associate's degree plus 2 years of experience related to the summary of duties; OR any combination of education & experience related to the summary of duties totaling 4 years.

Knowledge / Skills / Abilities

• Knowledge of basic accounting and record-keeping processes.
• Knowledge of money control and security.
• Knowledge of general office practices and procedures.
• Skills in the use of computers and computer software applications, including word processing, spreadsheets, email, and databases.
• Abilities to work well with students, departmental personnel, and the general public.
• Ability to work well under pressure.
• Ability to operate standard office equipment.
• Ability to gather data, compile information, and prepare reports.
• Ability to follow oral and written procedures and instructions.
• Ability to compose and edit written materials.
• Ability to communicate effectively, orally and in writing.
• Ability to perform a variety of administrative support duties with minimum supervision.
• Ability to meet and work with people of various backgrounds.