Sr. Account Technician

We need to output HTML fragment with sections for headings where content exists. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections with real specific content. Avoid filler like "commensurate with experience". We have Pay Range given, so Pay section. Schedule: Workdays & Hours given, so Schedule section. Benefits listed, so Benefits section. About the role: there is description about city, role, etc. Could be "About the role". Responsibilities: list of duties. Requirements: Minimum Qualifications. Qualifications: Preferred Qualifications. Skills: maybe list of skills like Microsoft Office, bilingual, etc. We need to ensure we don't repeat job title as heading. Also we should not include Job ID etc. Remove boilerplate like EEO, application instructions, etc. Also remove "Find Out More!", "Apply Now!", etc. Also remove conditions of employment like EEO, ADA, pre-employment checks? Those are boilerplate; we should remove them. Also remove "Working Conditions and Physical Demand" maybe not required heading; but we could include if relevant? Not in allowed headings list; we could omit or maybe incorporate into About the role? The instruction: Use headings only from list; we can omit sections not in list. So we can drop Working Conditions. We need to preserve all substantive information; not invent or summarize away detail. So we need to include details like pay range, schedule, benefits, about the role (city description, division, etc.), responsibilities (list), minimum qualifications (list), preferred qualifications (list), skills (maybe list of Microsoft Office, bilingual). Ensure we don't create sections with filler. Let's extract content. Job posting text: "Pay Range: $22.90 - $28.62/hr. Job Posting Closing on: Wednesday, September 23, 2026 📅 Workdays & Hours: Monday – Friday 8am – 5pm, Some evening/weekend work may be required. This is a full-time temporary position approved through September 30, 2027, with continued employment based upon funding availability. Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More! The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆 A Sr. Account Technician – job is available with the City of Fort Worth Water Department Customer Care Division Credit & Collections Section. The ideal candidate will have extensive customer service experience to include a variety of work experience dealing with the City’s billing processes, policies and procedures. The position requires a high attention to detail, the ability to manage multiple projects effectively, and possess strong problem solving skills and time management skills. Minimum Qualifications Associate’s degree with major course work in accounting, finance or related fieldThree (3) years of increasingly responsible technical accounting experience involving customer accounts and billingValid Texas Driver’s License Preferred Qualifications Two (2) years of experience in accounting, accounts receivable, or a related financial field, or an equivalent combination of education and experienceTwo (2) years of experience managing accounts receivable, performing bank reconciliations, preparing journal entries, and maintaining accurate financial recordsTwo (2) years of customer service experience, with the ability to communicate professionally and effectively with internal and external customersIntermediate to advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and OutlookBilingual skills (English/Spanish) The Sr. Account Technician Job Responsibilities Include Perform a variety of accounting and accounts receivable functions, including moderately complex account reconciliations, while ensuring compliance with financial policies, accounting standards, and departmental proceduresOversee and monitor cash deposits, accounts receivable transactions, and general ledger activities to ensure accuracy, proper internal controls, and adherence to City policies and proceduresReview and monitor daily receipts, returned payments, and bank activity, investigating and resolving discrepancies as neededResearch and resolve customer utility account inquiries in a timely and accurate mannerProvide professional face-to-face customer service and assistance when needed Working Conditions and Physical Demand Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions. Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Apply Now! Come be part of something special in Fort Worth. 🌟 Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only." We need to strip boilerplate: EEO, ADA, pre-employment, direct deposit, conditions of employment, etc. Also remove "Find Out More!", "Apply Now!", "Come be part of something special in Fort Worth." Also remove "Job Posting Closing on:" maybe not needed? It's metadata; could be dropped. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. So we can drop the closing date line. Also maybe drop "Workdays & Hours:" but we need schedule section; we can keep schedule info. Now craft sections. About the role: Should include description of city, division, role ideal candidate, attention to detail, etc. Let's compose a paragraph. Responsibilities: list bullet points from responsibilities. Requirements: Minimum Qualifications list. Qualifications: Preferred Qualifications list. Skills: maybe list of Microsoft Office proficiency, bilingual skills, etc. Could also include attention to detail, problem solving, time management, etc. But those are in About the role? Might be better to put them under Skills. However we need to avoid duplication. Let's decide: About the role: city description, division, role purpose. Responsibilities: duties. Requirements: minimum qualifications. Qualifications: preferred qualifications. Skills: technical skills (Microsoft Office, bilingual) plus maybe soft skills like attention to detail, problem solving, time management. But those are also in responsibilities? They are mentioned as required skills. We'll include them under Skills. Benefits: list. Pay: pay range. Schedule: workdays/hours, mention full-time temporary, etc. We must not create sections with filler. Ensure each section has substantive content. Now produce HTML. We'll wrap each section in

heading then content: for lists use

• . For prose use

  . Let's draft. About the role:

  The City of Fort Worth is one of the fastest growing large cities in the U.S., serving over 1,000,000 residents. The Sr. Account Technician position is located in the Water Department Customer Care Division, Credit & Collections Section. The role requires extensive customer service experience related to the City’s billing processes, policies, and procedures, with a high attention to detail, strong problem‑solving and time‑management skills, and the ability to manage multiple projects effectively.

  Responsibilities:
  • Perform a variety of accounting and accounts receivable functions, including moderately complex account reconciliations, while ensuring compliance with financial policies, accounting standards, and departmental procedures.
  • Oversee and monitor cash deposits, accounts receivable transactions, and general ledger activities to ensure accuracy, proper internal controls, and adherence to City policies.
  • Review and monitor daily receipts, returned payments, and bank activity, investigating and resolving discrepancies as needed.
  • Research and resolve customer utility account inquiries in a timely and accurate manner.
  • Provide professional face‑to‑face customer service and assistance when needed.
  Requirements (Minimum Qualifications):
  • Associate’s degree with major course work in accounting, finance, or a related field.
  • Three (3) years of increasingly responsible technical accounting experience involving customer accounts and billing.
  • Valid Texas Driver’s License.
  Qualifications (Preferred Qualifications):
  • Two (2) years of experience in accounting, accounts receivable, or a related financial field, or an equivalent combination of education and experience.
  • Two (2) years of experience managing accounts receivable, performing bank reconciliations, preparing journal entries, and maintaining accurate financial records.
  • Two (2) years of customer service experience, with the ability to communicate professionally and effectively with internal and external customers.
  • Intermediate to advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
  • Bilingual skills (English/Spanish).
  Skills: We could combine some of the above but we already have skills in qualifications. To avoid duplication, maybe we put skills separate: attention to detail, problem solving, time management, ability to manage multiple projects, etc. But those are already in About the role. Could we move them to Skills and keep About the role more generic? Let's think: About the role currently includes those soft skills. If we move them to Skills, we need to adjust About the role to not repeat. Let's rewrite About the role to focus on city, division, role purpose, without repeating soft skills. Then Skills will list those. About the role (revised):

  The City of Fort Worth is one of the fastest growing large cities in the U.S., serving over 1,000,000 residents. The Sr. Account Technician position is located in the Water Department Customer Care Division, Credit & Collections Section.

  Skills:
  • High attention to detail.
  • Strong problem‑solving and time‑management skills.
  • Ability to manage multiple projects effectively.
  • Intermediate to advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
  • Bilingual communication (English/Spanish).
  Now Benefits:
  • 11 Paid Holidays
  • Medical, Dental, Vision coverage
  • Paid Time Off
  • Pension Plan
  • Professional Development Opportunities
  Pay:

  $22.90 – $28.62 per hour

  Schedule:

  Monday – Friday, 8 am – 5 pm; some evening/weekend work may be required. This is a full‑time temporary position approved through September 30, 2027, with continued employment based upon funding availability.

  We should also maybe include that it's full-time temporary; that's schedule info. Now ensure we didn't include any boilerplate like EEO, ADA, etc. We removed those. Check for any leftover boilerplate: "Conditions of Employment" etc removed. "Apply Now!" removed.