Sr Technician - Accounts Receivable

Salary: $37,761.00 - $44,425.00 Annually

Job Type: Full-time, Nonexempt Salaried Staff

About the Role

At Utah Valley University, this position offers the opportunity to contribute to the success of students, faculty, and staff by supporting essential financial and administrative operations. As a member of the Accounts Receivable team, you will play an important role in maintaining accurate financial records, preparing and processing invoices and reports, responding to customer and departmental inquiries, and ensuring that business processes are handled with professionalism, accuracy, and confidentiality.

This role is ideal for individuals who enjoy organization, problem-solving, and providing excellent service in a collaborative campus environment. Beyond day-to-day administrative responsibilities, this position provides valuable experience in accounting support, customer service, business operations, and higher education administration. Team members have the opportunity to develop expertise in university policies and procedures while building transferable skills in communication, financial recordkeeping, document management, and process improvement. Those who are detail-oriented, dependable, and committed to delivering high-quality service will find a rewarding opportunity to make a meaningful impact while supporting UVU's mission of student success and educational excellence.

Responsibilities

• Performs confidential administrative duties including handling monies, composing billings, invoices, routine correspondence, and obtaining factual information requiring knowledge of policies/procedures of both assigned and work-related areas.
• Provides administrative/secretarial support such as answering telephones, assisting students and customers, and resolving and/or referring a range of administrative problems and inquiries.
• Handles and interprets departmental inquiries.
• Performs third-party processing and invoicing of non-student receivables and/or sponsored student accounts.
• Interacts effectively with students, counselors, departments, military personnel, and A/R customers with integrity and confidentiality, providing excellent customer service.
• Coordinates the preparation and submission of internal and external reports.
• Develops, maintains, and updates databases, files, records, and/or other documents; performs routine analysis and calculations in the processing of data.
• Monitors invoice payment process, researching abnormalities/discrepancies in invoicing and payments.
• Monitors invoice balances, informs departments of discrepancies.
• Performs collection functions and negotiates with customers regarding delays in payments.
• Maintains large volumes of files kept in Accounts Receivable.
• Operates office equipment such as a computer, photocopier, fax machine, scanner, and calculator.
• Performs other duties as assigned.

Requirements

• High school diploma and two years of experience; OR a combination of post-high school education and experience equal to two years.

Preferred Qualifications

• Graduation from an accredited institution with an associate's degree plus 2 years of experience related to the summary of duties; OR any combination of education & experience related to the summary of duties totaling 4 years.

Skills

Knowledge

• Knowledge of basic accounting and record-keeping processes.
• Knowledge of money control and security.
• Knowledge of general office practices and procedures.

Skills

• Skill in the use of computers and computer software applications, including word processing, spreadsheets, email, and databases.

Abilities

• Ability to work well with students, departmental personnel, and the general public.
• Ability to maintain a positive attitude among coworkers.
• Ability to work well under pressure.
• Ability to operate standard office equipment.
• Ability to gather data, compile information, and prepare reports.
• Ability to follow oral and written procedures and instructions.
• Ability to compose and edit written materials.
• Ability to communicate effectively, orally and in writing.
• Ability to perform a variety of administrative support duties with minimum supervision.
• Ability to meet and work with people of various backgrounds.