Sr. Technical Services Manager

About the role

As a Senior Manager Technical Service & Development, you will play a key role in driving innovation, customer success, and business growth within Arxada’s Paints & Coatings segment. Acting as a trusted technical leader, you will work closely with customers, commercial teams, and global R&D partners to develop differentiated microbial control solutions, support strategic growth initiatives, and deliver value through technical excellence.

Responsibilities

• Lead customer-driven and market-driven technical development projects, creating innovative solutions for the Paints & Coatings industry
• Partner with commercial teams and strategic customers to identify growth opportunities, develop innovation strategies, and deliver value-creating solutions
• Provide advanced technical support and expertise to customers, helping solve complex formulation and application challenges
• Collaborate with R&D, Marketing, Regulatory, Supply Chain, and Sales teams to support new product introductions and business growth initiatives
• Drive technical excellence through strong project management, experimental design, and data-driven problem solving
• Build and maintain relationships with key customer stakeholders and industry leaders to strengthen Arxada’s market position
• Promote safety excellence, intellectual property development, and mentorship of junior scientists and technical professionals

Qualifications & Experience

• Bachelor's or Master's degree in Chemical Sciences, Biological Sciences, Chemistry, Chemical Engineering, or a related scientific discipline
• 5–10 years of technical experience with a demonstrated track record of scientific excellence, innovative problem-solving, and delivery of business results
• Strong expertise in paint formulation, coatings applications, and microbial control technologies
• Proven ability to translate technical concepts into commercial opportunities and customer-focused solutions
• Experience managing customer projects, technical programs, and cross-functional initiatives
• Strong communication, presentation, influencing, and stakeholder management skills
• Demonstrated experience building customer relationships and delivering measurable business impact through technical solutions

Benefits

• 401(k) plan
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Paid holidays
• Paid sick leave