Sr. Technical Program Manager - Security (Enterprise Identity & Access)
Cloudflare · Austin, TX · 2 wk ago
HybridInformation TechnologyFull-time
About the role
The Security Technical Program Management team at Cloudflare sits at the intersection of engineering, security, and business. They define, align, and drive strategic security programs that reduce risk and advance innovation across Cloudflare, while partnering to build the best solutions for our customers.
Responsibilities
- Partner with the Enterprise Identity and Access Management team as their dedicated Technical Program Manager, driving programs across workforce IAM, and identity governance and administration (IGA).
- Drive adoption and maturity of access management tooling to advance least-privilege, just-in-time access, and self-service request and approval workflows at scale.
- Lead the program to restrict access to the IL4 environment — partnering with Security, Legal/Compliance, and infrastructure teams to define eligibility, remediate abnormal access, and stand up sustainable controls and evidence to keep compliant.
- Connect with stakeholders through expert communication and diplomacy to maintain alignment and encourage collaboration.
- Utilize AI platforms to consolidate diverse project streams into unified roadmaps, generating initial metrics, status updates, and executive reporting dashboards.
- Navigate high-ambiguity environments and shifting priorities by pairing sound judgment with AI insights to implement proactive risk-mitigation frameworks.
- Identify stakeholders and drive alignment, including dependency identification and tracking.
- Manage change to scope, timeline, key results/outcomes and budget.
- Maintain a project management framework using milestones, communication plans, decision logs, issues, risks, etc.
- Balance the focus on long-term vision and roadmap versus addressing high-risk tactical security issues.
Desirable Skills, Knowledge, And Experience
- 8+ years of experience in technical program management and a desire for continuous improvement.
- Experience in cybersecurity or security program management in a technical, fast-moving environment.
- Working knowledge of IAM concepts — SSO, MFA, identity lifecycle, role-based access control, least privilege, and identity governance and administration (IGA), including access reviews and certifications.
- BS in Computer Science, Information Technology, Information Security or related field or equivalent experience.
- Proven track record of creating realistic project plans, managing dependencies, and overseeing execution to meet commitments with predictability.
- Proven track record of effective communication at various levels including executive level.
- Hands-on experience or a strong competency in leveraging AI productivity tools and development platforms (e.g., Gemini Gems, OpenCode, etc) to automate routine program administration, with rigorous human-in-the-loop review of AI output.
- Comfortable managing tight deadlines, changing priorities, and ambiguity.
- Proven ability to forge and sustain effective partnerships internally and externally.
- Strong competency with Confluence and Jira and various development methodologies.
- Embraces technology including automation and AI augmentation.
- Experience working with multiple time zones and cross-functional teams.