Senior Technical Program Manager - Security & Identity

New Relic

About the role

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission.

Responsibilities

• Drive technical projects from ideation to delivery, including managing complex project schedules, removing roadblocks, and keeping processes running smoothly.
• Create and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals.
• Identify and operationalize the metrics and key performance indicators necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization.
• Facilitate productive meetings from small (3-5 people) to large (100 people or more).
• Work with teams to identify and handle our top risks and drive decisions to align leadership on the right level of risk for each project.
• Drive effective communication, collaboration and commitment across multiple stakeholders and disparate groups with competing priorities.

Requirements

• 8+ years of experience working on a software development team as a TPgM or engineering manager.
• Bachelor’s degree in computer science, computer engineering, or related field, or equivalent experience.
• 6+ years in project and program management.
• 6+ years delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment.

Qualifications

• Deep understanding of authentication protocols, API security, and cloud architecture.
• Can anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.
• Drive programs with a significant amount of ambiguity and facilitate definition and clarity.
• Excellent written and verbal communication skills, including experience communicating with senior leadership.
• A good understanding of the New Relic platform and its capabilities.
• Prior experience with high-growth companies.

Skills

• Experience driving enterprise security and/or compliance programs.

Benefits

• Healthcare, dental, vision, parental leave and planning, and mental health benefits.
• A 401(k) plan and match.
• Flex time-off.
• 11 paid holidays.
• Volunteer time-off.
• Other competitive benefits designed to improve the lives of our employees.

Pay

• $164,000—$202,000 USD

Schedule

• Not specified

Benefits

• Not specified

Skills

• Not specified

Pay

• Not specified

Schedule

• Not specified

Benefits

• Not specified