Sr. Technical Program Manager, Quality Technology Services

Amazon Robotics (AR) seeks a talented and motivated Sr. Technical Program Manager (TPM) to join the Quality Technology Services (QTS) organization. This role owns ERP program delivery by leading the migration from Oracle EBS to SAP S/4HANA, building out the Ariba Business Network for supplier collaboration, designing the supplier onboarding framework, and coordinating with boundary programs for PLM (Teamcenter), Supply Chain Planning (Kinaxis), Integrations, and Data teams. The TPM will drive cross‑functional alignment across these pillars, building and executing capability frameworks, managing medium‑to‑large‑scale system implementations, and delivering operational excellence at scale. It is a high‑visibility role at the intersection of supply chain operations and enterprise technology.

Responsibilities

• Own end‑to‑end ERP technical program management including the Oracle EBS to SAP S/4HANA migration, Ariba Business Network implementation, and supplier onboarding framework design.
• Lead cross‑functional coordination with dependent teams: PLM (Teamcenter), Supply Chain Planning (Kinaxis), Integration, and Data to ensure aligned timelines, shared dependencies, and cohesive solution delivery.
• Drive requirements design, business process mapping, user acceptance testing, and cutover planning across the ERP migration lifecycle.
• Build and manage the Ariba supplier collaboration platform: onboarding strategy, catalog management, invoice automation, and supplier network enablement.
• Prepare and facilitate business requirements documents, architectural blueprints, and investment business cases with quantitative ROI models.
• Utilize strong business and technical judgment to inform stakeholders of technology and business trade‑offs; understand system limitations, scaling factors, boundary conditions between ERP and adjacent platforms, and architectural decisions.
• Manage concurrent workstreams across team and organizational boundaries, including development sprints, testing cycles, data migration waves, and integration checkpoints.
• Establish and maintain program governance: status reporting, risk management, escalation protocols, and executive communication cadences.

Basic Qualifications

• 5+ years of technical product or program management experience.
• Experience managing programs across cross‑functional teams, building processes and coordinating release schedules.
• Bachelor’s degree in Supply Chain Management, Engineering, Business Administration, Operations Research, or related field.
• 7+ years of experience in supply chain program management spanning multiple functional areas (NPI, Planning, Sourcing, Procurement, Order Management, Logistics, or Trade).
• 5+ years of experience with implementation or management of enterprise solutions leveraging one or more of the following: ERP systems (Oracle EBS, SAP S/4HANA), Ariba supplier collaboration and planning platforms (preferably Kinaxis), PLM (preferably Teamcenter).
• 5+ years of technical product or program management experience working directly with IT and engineering teams.
• Demonstrated ability to drive end‑to‑end delivery and communicate results to senior leadership.

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, risk, and critical path management.
• Experience defining KPI’s/SLA’s used to drive multi‑million‑dollar businesses and reporting to senior leadership.
• Master’s degree in Supply Chain, MBA, or related advanced degree.
• PMP (Project Management Professional) Certification.
• APICS CPIM or CSCP Certification.
• Six Sigma Green Belt or Black Belt Certification.
• Experience in trade compliance systems and global customs management.
• Experience defining and implementing supply chain data foundations and master data governance.
• Experience with advanced analytics, BI tools (Power BI, Tableau, QuickSight), and data‑driven decision making.
• Experience leading digital transformation initiatives including RPA, AI/ML applications in supply chain.
• 10+ years of supply chain operations experience in high‑tech manufacturing or robotics.

Benefits

• Medical, Dental, and Vision coverage
• Maternity and Parental Leave options
• Paid Time Off (PTO)
• 401(k) plan with matching
• Comprehensive health insurance (including prescription, Basic Life & AD&D, supplemental life, EAP, mental health support, medical advice line, flexible spending accounts)
• Adoption and surrogacy reimbursement coverage
• Access to Amazon’s extensive employee assistance and wellness resources

Pay

USA, MA, North Reading – $148,700 – $201,200 USD annually.
USA, WA, Seattle – $148,700 – $201,200 USD annually.