Sr. Technical Program Manager, Personalization

About the role

Pinterest is a platform where millions of people discover creative ideas, dream about new possibilities, and plan memorable moments. We aim to help everyone create a life they love through our product. Join us to innovate for millions, grow through passion, celebrate diverse experiences, and enjoy flexible work.

What You’ll Do

• Own a portfolio of personalization programs spanning recommendation platforms, ranking strategies, and anticipatory experiences.
• Drive cross-surface execution to scale personalization improvements across various experiences like Homefeed, Explore, SEO landing pages, and board/shopping surfaces.
• Partner with Relevance and Data Science to ensure ranking and modeling prioritize long-term value and revisit, and that learnings inform future roadmap and investments.
• Create and run the operating model for personalization, setting cadences, dashboards, and decision forums for program health, risks, dependencies, and tradeoffs.
• Communicate complex work simply, translating technical modeling and platform efforts into clear narratives about impact on Pinners and the business.
• Use GenAI as a default tool for TPM work, starting from AI-assisted drafts for core artifacts and redesigning high-toil workflows into AI-first mechanisms.
• Prototype lightweight AI-assisted helpers to make understanding personalization experiments, performance, and program health easier while adhering to Pinterest’s AI governance and safety-by-design expectations.

What We’re Looking For

• 5+ years of experience as a Technical Program Manager (or similar role) driving complex, cross-functional technical programs.
• Experience with personalization, recommendations, relevance, or similar ML/AI-driven systems in consumer products.
• Ability to turn ambiguous personalization problem spaces into clear, actionable roadmaps and execution plans.
• Data-driven decision-maker with strong communication skills, able to influence cross-functional partners and align stakeholders.
• Proven ability to create or evolve processes and playbooks for scaling personalization work at scale.
• Experience using GenAI to accelerate TPM work, “vibe-coding” small helpers with AI coding assistants, and operating within AI governance and safety-by-design expectations.

Qualifications

• Bachelor’s degree in a relevant field such as computer science, computer and information technology, or equivalent experience.
• Relocation Statement: This position is not eligible for relocation assistance.
• In-Office Requirement Statement: The role will need to be in the office for in-person collaboration 1-2 times/quarter and can be situated anywhere in the country.

Benefits

We offer a competitive compensation package, including a base salary range of $123,684—$254,644 USD, and eligibility for equity. Final salary is based on a variety of factors including location, travel, relevant prior experience, or particular skills and expertise. For more information about our commitment to inclusion, culture, and benefits, visit our PinFlex page and our Equal Opportunity Employment Notice.