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Sr. Technical Program Manager, IAM Identity Center

Amazon Web Services (AWS) · Santa Clara, CA · 1 wk ago
Project ManagementFull-time

About the role

We are looking for a motivated Senior Technical Program Manager to contribute to the vision of the AWS Identity team, which defines and enforces the access model for AWS. As part of the IAM Identity Center, you will take our SSO and authentication experience to the next level. This cross-functional role requires the ability to think big and influence teams across AWS, dealing with ambiguity while displaying a high bias for action and ownership.

You will work with engineering teams across Identity and application partner teams to understand use cases, fine-tune solutions, evangelize adoption, and report progress to executives. Strong verbal and written communication skills, self-drive, and the ability to deliver high-quality results in a fast-paced environment are essential.

Responsibilities

  • Application onboarding program ownership: Own the end-to-end lifecycle for onboarding AWS applications to IAM Identity Center (enterprise) and Builder ID (individual). Define and maintain intake processes, integration guides, partner communication, launch readiness criteria, and post-launch health monitoring.
  • Streamline and automate onboarding: Identify friction points in the current onboarding process and drive simplification, including building self-service tools, leveraging AI to reduce manual coordination, and creating reusable integration templates and documentation.
  • Cross-AWS program leadership: Lead cross-identity programs spanning 9+ teams and 100+ engineers, coordinating across multiple sub-organizations. Develop program plans with clear milestones, run weekly syncs, track dependencies, and drive on-time delivery of complex multi-team launches.
  • Partner engagement and alignment: Build trusted relationships with AWS application partner teams. Provide integration guidance, validate functionality, create comprehensive partner-facing instructions, and drive adoption of IAM Identity Center capabilities (e.g., multi-region support, CMK, Trusted Identity Propagation).
  • Roadmap and stakeholder communication: Maintain and distribute internal and partner-facing roadmaps on a recurring cadence. Provide strategic visibility to VP-level stakeholders, reduce ad-hoc escalations, and enable leadership to make data-driven prioritization decisions.

About the team

IAM Identity Center is the enterprise identity connector for AWS, enabling workforce users to securely access 45+ AWS applications through a single, consistent authentication experience. Our team operates at the intersection of security, developer experience, and scale, building and running globally distributed authentication systems used by hundreds of thousands of customers—from individuals and startups to the world's largest enterprises.

We are a tight-knit team that values ownership, bias for action, and customer obsession. We move fast, delivering complex, multi-team programs on aggressive timelines while maintaining the highest security and quality bar. You'll collaborate with experienced Product Managers, Software Engineers, and other TPMs passionate about making identity simple and secure for every AWS customer.

Requirements

  • 3+ years of technical product or program management experience.
  • 5+ years of experience working directly with engineering teams.
  • Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.
  • Bachelor's degree in engineering, computer science, or equivalent.
  • Experience leading highly technical programs involving infrastructure, complex systems, or systems engineering.

Preferred Qualifications

  • 5+ years of project management disciplines, including scope, schedule, budget, quality, risk, and critical path management.
  • Experience defining KPIs/SLAs to drive multi-million-dollar businesses and reporting to senior leadership.
  • Experience with any combination of the following: threat modeling, secure coding, identity management and authentication, software development, cryptography, system administration, and network security.
  • Experience designing and building enterprise tools.

Pay

  • USA, CA, Santa Clara: $171,000.00 - $231,400.00 USD annually.
  • USA, WA, Seattle: $148,700.00 - $201,200.00 USD annually.

Benefits

  • Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D, with options for supplemental life plans).
  • Employee Assistance Program (EAP), Mental Health Support, and Medical Advice Line.
  • Flexible Spending Accounts.
  • Adoption and Surrogacy Reimbursement coverage.
  • 401(k) matching.
  • Paid time off and parental leave.
  • Sign-on payments and restricted stock units (RSUs).

Learn more about our benefits at amazon.jobs/en/benefits.

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