Sr. Technical Program Manager, HWEng Accelerator Systems

About the role

AWS Hardware Engineering seeks a Senior Technical Program Manager to own end-to-end NPI delivery for storage server systems and/or accelerators while ensuring optimal fleet health and server availability for AWS customers.

Responsibilities

• Own end-to-end delivery of NPIs for storage server systems or accelerators from concept to production deployment
• Drive ODM/vendors to deliver complex technology on a timely basis
• Track and report on overall fleet health across server systems, identifying trends and potential risks
• Develop and implement solutions for short, medium, and long-term fleet health improvements
• Cook up cross-functional initiatives to prevent customer-impacting incidents through proactive fleet management
• Drive continuous improvement in server availability metrics and customer experience
• Manage complex technical programs with multiple stakeholders and competing priorities
• Communicate program status, risks, and recommendations to senior leadership and technical teams

Qualifications

• 5+ years of working directly with engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience in identifying security issues and risks, and developing mitigation plans
• Proven track record delivering complex technical programs from inception to production
• Experience with fleet management, reliability engineering, and availability metrics
• Excellent written and verbal communication skills with ability to influence across organizations
• Ability to develop both tactical solutions and long-term strategic improvements