Sr. Technical Program Manager, Atlas

About the role

Join us in building on AWS, for AWS!

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers. The SMGS team interacts with leading companies and believes that world-class support is critical to customer success. The Atlas team within the SMGS-IDEAS org is focused on building a centralized system of reference for some of the core data domains, that power the activities of our world-class selling and field teams.

Responsibilities

• Lead and own the data sourcing and vendor management program
• Work with the product management and engineering teams to identify technical requirements, limitations, and bottlenecks
• Own status update mechanisms like weekly business and metrics reviews
• Collaborate with product stakeholders across multiple business and technical teams to deliver product goals and milestones
• Be an impassioned voice for our customers - AWS's world-class selling and field teams - and ensure we are providing customer-obsessed experiences for them when they interact with our product

About the team

About AWS

Diverse Experiences

Inclusive Team Culture

Mentorship & Career Growth

Work/Life Balance

Team Overview

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Qualifications

• 7+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 5+ years of analytical, quantitative, communication, and presentations experience
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

Preferred Qualifications

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Bachelor's degree in engineering, computer science or equivalent
• 5+ years of data sourcing and vendor management