Sr. Technical Program Manager

About the Role The hiring organization is seeking a full-time Sr. Technical Program Manager in the United States to drive the execution of complex, cross-functional technical initiatives. Reporting to the Senior Director of Technical Program Management, this senior individual contributor oversees a portfolio of programs with high technical and organizational complexity, scales technical program management best practices across multiple teams and platforms, and aligns senior leadership on delivery, planning, and execution rhythms. The role requires the flexibility to operate across program management, project management, and occasional team-level facilitation or Scrum Master coverage as needed. Key Responsibilities Lead complex, cross-functional programs from inception through launch across engineering, product, compliance, and business teams.Own portfolio-level roadmapping by identifying gaps, conducting yearly roadmap planning with teams, and managing priorities and trade-offs.Drive change management and enablement efforts to ensure teams adopt new processes, tools, and programs through clear communication, stakeholder engagement, and strategic influence.Scale technical program management best practices, tooling standards, and delivery frameworks across multiple teams and platforms, tailoring processes to the software development lifecycle and coaching teams on adoption.Identify friction points, align stakeholders, and establish repeatable frameworks to improve execution and delivery velocity.Apply agile, scrum, and lean methodologies effectively by tailoring practices to fit the program context and driving team accountability.Apply system-level thinking to understand architectural impacts of cross-team work and navigate technical trade-offs with engineering and product partners.Develop and manage comprehensive program plans, roadmaps, and status updates to maintain stakeholder alignment.Partner with engineering leadership and product teams to translate business needs into executable plans balancing scope, speed, and quality.Anticipate systemic risks and complex dependencies across multiple workstreams while building tools and rituals to manage risk and dependency mapping at scale.Influence decision-making and drive alignment across senior stakeholders without formal authority, translating complex delivery issues into clear narratives for technical and non-technical audiences.Contribute to the evolution of technical program management best practices across the organization. Required Qualifications 7 to 10 years of experience managing complex technical programs.Proven track record of delivering cross-functional programs with many moving parts on time and with measurable impact.Hands-on experience administering or configuring Jira and other agile tooling for scaling teams.Strong change management experience with the ability to guide teams through ambiguity and align around shifting priorities.Demonstrated capability translating between technical and non-technical stakeholders.Fluency in technical conversations, with the ability to engage in technical discussions, challenge assumptions, and help scope solutions with engineering and product teams.Deep understanding of agile, scrum, and lean methodologies, with experience coaching teams and adapting practices as needed.Strong communication and stakeholder management skills, particularly with senior engineering, product, and business leaders.Ability to operate independently, manage ambiguity, and take ownership at both strategic and tactical levels.Demonstrated comfort flexing across program, project, and team facilitation levels as assignments require. Preferred Qualifications Experience working in a high-growth or regulated environment.Experience in payments, financial technology, or regulated industries. Compensation and Benefits Annual base salary range: $125,000—$160,000 USD. Actual base salary may vary based on factors including candidate experience, qualifications, skills, and work location.Stock option grant featuring a four-year total vesting schedule with a one-year cliff.Comprehensive medical, dental, and vision insurance coverage.Company-sponsored life and disability insurance.401(k) retirement plan.Paid parental leave.Paid time off, paid sick leave, and paid holidays.Remote work and communication expense support. Equal Opportunity Employer The organization is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of background, and applicants representing all backgrounds are encouraged to apply.