Sr. Technical Program Manager

About Arlo

At Arlo, we're passionate about creating innovative and reliable solutions that help people protect what matters most to them. Our team is dedicated to delivering products that exceed our customers' expectations, while always pushing the boundaries of what's possible in the world of protection technology. We believe that everyone deserves to feel safe and secure, whether they're at home or away, and we're committed to providing our customers with the peace of mind they need to live their lives without worry.

Responsibilities

• Ownership: TPMs are owners; we're looking for those who have a natural bias to assume responsibility, a healthy dose of skepticism, and contribute to a culture of performance. Lead the program from start to finish with the product management and engineering teams. Develop the technical path for success, identify engineering needs, and validate the projected product outcome.
• Embed/Engage: Work side-by-side with our cross-functional teams to understand their specific mission objectives and represent them as you work to shape execution strategies for products/features that solve smart home security software challenges.
• Build/Orchestrate: Work with Arlo product management and engineers to build the solution and/or pivot development as needed to meet product/feature requirements. Successfully developing our software products requires collaborating with nearly every internal Arlo team: engineering, product, marketing, finance, and many more. You'll be responsible for ensuring each party is engaged, informed, and will therefore become well-versed in what it takes to really bring the best of Arlo to our stakeholders.
• Plan: Develop, coordinate, and communicate the path to success with both internal and external stakeholders. Partner with functional leads to build execution plans, sprint plans, milestones, and many more.
• Promote our business through customer success: In addition to the operational and engineering relationships you own, you will be responsible for meeting commercial targets that drive top line growth. This requires establishing committed and trust-based partnerships with our customer success teams, to not only help them solve their immediate problems, but also to foresee future opportunities where Arlo's technology can make them more effective. Understanding Arlo's value proposition and articulating how we can have an impact on a customer's problem set, from the executive level to the end user, is critical to positioning Arlo for the future.

Qualifications

• Bachelor of Science degree in engineering or related field and a passion for technology
• Minimum 8 years of software development and/or consumer electronics experience, in technical program management and/or engineering
• Understanding of comprehensive product development execution and structure
• Extremely organized and detail-oriented
• Excellent communication skills, can communicate with C-suite
• Proficiency in MS Project and/or SmartSheets
• Proficiency in Atlassian Jira and Confluence
• Can manage dev teams using scrum, kanban or hybrid
• 10-20% domestic travel required to Arlo (San Jose, Irvine, Carlsbad) and partner sites
• Work in fast-paced environment with competing priorities
• Manage business stakeholders and engineering teams to deliver MVP

Nice to Have

• Experience managing programs in following categories: AI/ML, Partner Platforms, Mobile and Web App development, Camera streaming services, Data and Experimentation for Subscription based SaaS business, Beta Testing

Pay Range

The pay range for this position reflects the minimum and maximum target for new hire salaries at commencement of employment and is expected to be between USD$125,000-170,000/year. However, base pay offered may vary depending on multiple factors, including role, job-related knowledge, skills, relevant education and experience. The total compensation package for this position may also include other elements, including bonus, equity, and a full range of benefits. Details of all benefits will be provided if an employee receives an offer of employment.