Sr. Technical Program Manager, Amazon Rufus

About the role

Amazon Rufus is the exciting new LLM-based feature in the Amazon App / Desktop designed to allow customers to engage with Amazon in natural language conversations. We are seeking a Senior Technical Program Manager to deliver critical programs to build the leading edge infrastructure behind this experience as well as develop new delightful customer experiences in this space.

Responsibilities

• Running high visibility programs across multiple teams in Amazon Rufus.
• Managing stakeholders across these teams as well as senior leadership of Search and adjacent orgs.
• Mentoring and growing other technical leaders to help them scale and lead mission critical initiatives.
• Using data and key metrics to drive improvements that enhance our operational effectiveness.

Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Benefits

Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.