Sr Technical Program Manager - ACI Connetic

About the role

Powering the world’s payments ecosystem ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. The Senior Technical Program Manager holds end-to-end accountability for one or more complex technical programs within an assigned product or platform area (e.g., ACI Merchant Fraud). This individual is fully accountable for the program’s budget, scope, change management, and schedule, and must bring deep technical acumen to engage credibly with engineering, architecture, and delivery teams on complex technical challenges. These programs carry significant organizational impact, requiring strong team leadership and the ability to guide and support program resources across the organization. The Senior Technical Program Manager prepares and delivers program updates to senior leadership, escalating to C-suite stakeholders as needed on critical items, and must be comfortable operating in that environment. This role requires a strong leader with a proven background in an engineering organization and demonstrable ownership of programs of increasing scope and complexity. In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.

Responsibilities

• Own end-to-end accountability for one or more technical programs of multi-year duration within an assigned product/platform area, including budget, scope, schedule, and change management, escalating deviations as needed.
• Provide guidance and mentorship to project or program managers who may be matrixed to support program(s) under the TPM’s program roster; this is a matrixed, individual-contributor role without formal reporting authority.
• Apply strong technical acumen to engage credibly with architects, engineers, and technical leads, and to evaluate the technical approach, feasibility, and risk of program deliverables.
• Develop and maintain an integrated, multi-year program schedule inclusive of all milestones, dependencies, resources, and constraints.
• Own program budget management, including forecasting, tracking actuals against plan, and managing variance across the life of the program.
• Establish and enforce formal change control processes to evaluate, approve, and manage scope changes throughout the program lifecycle.
• Exercise judgment in evaluating risk and proactively establish mitigation plans as appropriate.
• Prepare