Sr Technical Infrastructure Program Manager , Data Center Infrastructure Engineering (DCIE)

About the role

The Technical Infrastructure Program Manager III (TIPM III) within Data Center Infrastructure Engineering (DCIE) manages the lifecycle of complex, cross-functional infrastructure programs across Amazon Fulfillment and Logistics operations worldwide. This role operates both tactically and strategically—owning end-to-end program execution while defining program mission, vision, and long-term roadmaps that influence business and technology selections within a VP organization.

Responsibilities

• Own lifecycle of complex, cross-functional infrastructure programs; define mission, vision, and success criteria
• Drive strategy in ambiguous environments; negotiate resources and priorities across teams
• Develop roadmaps balancing scope, risk, and short-term vs. long-term trade-offs
• Own infrastructure KPIs (uptime, power efficiency, deployment cycle times, cost per deployment)
• Build real-time dashboards; identify when deployment issues stem from technical design gaps
• Reporting & Business Reviews
• Own OP1/OP2 narratives, 6-pagers, MBRs, QBRs, and risk reports
• Present program status and selections to leaders up to 3 tiers above role level
• Risk Management & Compliance
• Identify and mitigate risks impacting execution; partner with DPM on escalations and deviation approvals
• Work with infrastructure engineering teams to address audit failures
• Process Improvement
• Streamline or eliminate excess process; create predictable paths and drive concurrent delivery improvements
• Stakeholder Communication & Leadership
• Act as primary interface between engineering, operations, and senior leadership
• Build consensus across discordant views; mentor and develop other TIPMs

Qualifications

• Experience leading cross-functional projects and managing large, complicated programs
• Experience in data centers, infrastructure service providers, or related technology companies
• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
• 6+ years of experience in technical infrastructure program management, technical project management, or equivalent
• 3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience in data center engineering or operations
• Project Management Professional (PMP) certification, or experience in project management
• Experience building measures and metrics, and developing reporting solutions
• Experience mentoring or developing other program managers